Customer Story BOQ

Bank of Queensland employees talking to FCM employee

BOQ Customer Success Story

BOQ is one of Australia’s leading regional banks, with over 180 branches across the country. Established in 1874, it has a long history of exceptional customer service and innovation. Watch the video here to find out more about BOQ, their travel program and their successful partnership with FCM.

  • $300,000 + saved in past 12 months
  • 90% user compliance achieved
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A partnership built on trust

“Our relationship with the bank is very strong. We’ve always worked hard to ensure clear communication, and if there’s ever an issue, we work together to fix it and find new, smarter solutions. We listened carefully to what BOQ wanted and delivered on that, rather than just provide them with what we already had available.”

Aaron Goodlet,
FCM Account Manager

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