In academic travel, the mere mention of ‘mandating’ travel can send travellers and bookers into a spin. Yet mandating is not a dirty word. It delivers a balance by giving your people direction and choice within policy, while also lowering travel costs for your university.
Mandating in today’s era of university travel also is intrinsically linked to an organisation’s approach to risk management. By mandating certain aspects of a travel policy, such as the approval process, a university can ensure it is meeting its duty of care obligations and creating visibility of its travellers’ itineraries to provide essential pre-trip advice and traveller support.
But what is the best approach for mandating policy and what are some of the results your university can expect to achieve by enhancing program governance? This FCM Insight paper introduces the concept of mandating and the steps involved when implementing a mandate to your travellers.
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