Business travel is growing again as a new generation of travellers and travel buyers comes to the fore. The World Travel and Tourism Council and Travelport says that $1.3 trillion will be spent on business travel globally in 2017, and will rise by 3.7% per annum over the next 10 years.
Against this background of change, it’s not surprising that the role of a travel management company (TMC) has gone way beyond simply offering an online booking tool (OBT). Instead TMCs are using the latest technologies to create integrated travel ecosystems through which they can help their clients achieve specific business objectives.
Download FCM's white paper to assess whether your travel technology meets the needs of your organisation through 10 questions.