Meet The Team

Solenn started her career in 2003 as a leisure travel agent and kept evolving to finally join FCM in 2015. First in charge of customer service, then operations manager, Solenn is appointed in 2019 as General Manager of FCM France and Switzerland. Thanks to her energy, experience and perfect knowledge of the business travel industry, Solenn brings all the necessary expertise to enable FCM to continue its development in France, Switzerland and Spain and is a true source of inspiration for the teams.

With significant experience in the travel industry, Brice has, through his various experiences, developed a very customer-oriented approach, which has earned him the position of Customer Service Manager for France, Switzerland and Spain. His understanding of customer needs combined with his sense of service makes Brice the guarantor of the operational excellence of the service that FCM provides to its customers. Customer satisfaction holds no secrets for him.

Now managing the Swiss branch, Justine joined FCM Travel in 2014 and has since gradually worked her way up. With a travel background, Justine started as a Business Travel Consultant and quickly moved into management positions. Over the years, Justine has developed strong relationships with the operational teams as well as an in-depth knowledge of the Swiss business travel market. Her ambition is to continue FCM's growth and to establish the brand's reputation on the Swiss market.

After more than 10 years of experience in the business travel industry, Aude has acquired a solid expertise in travel programs optimization. She was also an active member of the GBTA France executive committee. In 2017, Aude joined FCM as head of the FCM Lab. Based in Barcelona, she manages a multicultural team in charge of developing technological tools for the group. Thanks to her innovative spirit, her knowledge of the industry and her understanding of customer issues, Aude brilliantly supports the teams in order to offer ever more effective tools.

Stéphane joined FCM in 2015 to develop the commercial activity. As the only member of the sales team, Stéphane has largely contributed to the development of the business and of the team. His first years at FCM allowed him to acquire in-depth knowledge of the business travel ecosystem and to drive the company's growth by acquiring new customer accounts. Today, Stéphane is in charge of sales and marketing activities and his goal is to ensure FCM's growth.

With over 15 years of experience in the business travel industry, Samira is passionate about service and people. With increasing responsibilities since her start at FCM in 2009, Samira has been in charge of Customer Service and Account Management, created the Quality Department, and is also behind the creation of the Meetings & Events department which she has been in charge of since 2019. Accompanied by committed and passionate teams, she is committed to providing memorable experiences and continuing to develop the Meeting & Events department for FCM.

In the business travel sector since the beginning of his career, Christophe has held various commercial and operational positions within several TMCs. As a result, Christophe has a very fine understanding of the sector and all activities around it. Thanks to his experiences in commercial functions, Christophe has developed a strong customer culture. He has a perfect understanding of the issues and challenges that customers are facing and has therefore developed a very strategic and consultative approach, which he strives to pass on to his teams.

It was during her studies in human resources and as part of a gap year that Caroline discovered FCM. Immediately seduced by the history and values of the company, she decided to settle down. Caroline grew up in her role and took on the role of Director of Human Resources for France, Switzerland and Spain. Her ambition: to continue accompanying the growth of FCM while guaranteeing that the company culture remains both friendly and humble.