Welcome to Upgrade Asia, FCM Asia’s quarterly magazine. Packed with industry news and content, you'll find stories through a diversity of perspectives from travellers, bookers and travel managers.
Our cover story “Dial S for service” examines what service provision travel managers should expect of suppliers and intermediaries in an increasingly automated world. We also look at how travel managers can review data compatibility and privacy protection protocols to improve their travel programmes, as data privacy increasingly goes into overdrive mode in the wake of high-profile data breaches. We also discuss the challenges of a modern-day travel programme due to the increasing diversity of business travellers and much more!
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