18 November 2020
Leading global travel management company FCM Travel Solutions today announced the launch of its new online travel policy benchmarking tool. Designed to maximise efficiencies and provide valuable insights to customers who wish to see how their programmes compare to others around the world, the new tool enables businesses to monitor expenditures, elevate the traveller experience and mitigate risk, all from their own computer.
Powered by FCM’s consulting arm 4D Business Travel Consulting, the innovative tool provides an expert analysis of the policy’s strengths, highlights areas that need improving and outlines necessary steps to be taken accordingly. Users who complete the 2-minute questionnaire get instant feedback, with clear and expert guidance on what percentile their travel policy sits in globally.
Travel policies are essential for keeping an organisation on track, but with Covid-19 and the evolving market environment, many businesses had to implement interim policies and continuously adjust it,” said Bertrand Saillet, Managing Director of FCM Travel Solutions in Asia. “This powerful online tool will help organisations and travel managers to refine their travel policies through a more accurate assessment of market dynamics. They can instantly see where their focus should be and use the data to motivate them and rapidly improve.
The launch of this tool follows the brand’s recent Global State of the Market Study, the results of which indicated that the majority of the 2,000 participating customers were reviewing travel policies with an eye toward stretching budgets and bolstering duty of care. It is the latest piece of technology added to an already impressive suite of services, including FCM’s new AI Reporting Tool, launched last month.
The new policy benchmarking tool is available through FCM’s website as part of the brand’s November pledge campaign.
About FCM Travel Solutions
FCM Travel Solutions is one of the largest travel management companies in the world, and the flagship global business travel division of Flight Centre Travel Group. FCM’s network spans 97+ countries, employing over 6000 staff. At the heart of FCM’s business model are our highly experienced people who operate in small teams and are empowered to deliver exceptional customer service to their clients. We never use call centres. The combination of our people’s expertise, supplier relations, unrivalled negotiating strength and innovative technology solutions, has positioned FCM as a leading business travel partner for large national, multi-national and global corporations. For the last eight consecutive years FCM has been named the World's Leading Travel Management Company at the World Travel Awards.