Delivering an end-to-end small meetings and events solution for a client

Case Study

Delivering an end-to-end small meetings and events solution for a client

Key Highlights

Meeting and events
Meetings and Events


This company is one of the leading FMCG companies in the world which engages in the production and sales of confectionery, pet food and other food products for customers worldwide. The company offers chocolates, chewing gums, mints, fruity confections, treats and snacks, meals and nutrition solutions for consumers. FCM has been a partner of this esteemed organization since 2018

FCM has been arranging air ticketing, hotels, cars, insurance, meetings & events and other travel related services for this company




  • Building delegate confidence in returning to an in-person meeting with COVID-safe best practices
  • Multiple venues and 2-week lead to execution timeline



Meeting and events

Overview and Objective


Small Meeting Solution – Sales Meet
  • Regional Sales meet in small groups across 3 cities (3 groups of 20 pax each) – Neemrana , Chennai and Pondicherry
  • Overnight stay  was to be arranged for the client with utmost safety and hygiene at the following hotels:
  1. Neemrana Fort in Neemrana
  2. Atithi TGI Grand in Pondicherry
  3. Taj Club House in Chennai
  • The aim of the client’s sales meet was to define the business objectives. After a long hiatus, the client also needed an in-person team catch up to set targets and build the sales strategy for coming months
  • Seamless conduction of the sales meet with technical support and F&B arrangements was needed
  • The client was very particular about the safety protocols related to COVID-19 as it was the company’s first meet after a long time
Meeting and events

Our Approach and Deliverables

The perfect conference experience began with great choice of venues which offered all-inclusive services, so there was no need to go off-site for meals or meetings

FCM Meetings & Events successfully delivered a two-day sales meet for 3 small groups of 20 pax each at three cities, consisting of breakout sessions, conference venue facility, food and beverage arrangements

Our end to end solution for the client included car transfers to the hotel for the client, accommodation, conference facility and F&B arrangements for the sales meet with all safety precautions and protocols in place

Meeting and events

Highlights and Result:

By working closely with the client and preferred suppliers, the small meeting format was successfully rolled out to the client

  • FCM Meeting & Events used local market knowledge to source venues with excellent meeting rooms which improved the meeting and conference quality
  • The client was extremely happy with all the arrangements and an impressive smooth delivery
  • FCM Meetings and Event team was able to successfully manage the client request with utmost safety following all social distancing protocols
  • It helped to build confidence, create buzz and get the conversation started on the future physical meetings and events with the client

As the world starts getting back to travel, conversations about meetings and events in small groups have been ignited with our prospects and incumbent customers. FCM Meetings and Events will add value by delivering an end-to-end solution keeping in mind all the safety protocols and also help you achieve your business objectives.

Remember, the show must go on. You can count on us to make sure it does. If you’d like to learn more about our meetings end events services, please fill out the form below or reach out to your FCM Account Manager today.

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