Data analytics can help companies see into the future by providing meaningful indicators that can be used to plan for a return to travel. FCM's latest Recovery Analytics Dashboard is assisting customers to do just that.
Business travel as we know, has changed dramatically over the past few months and travellers may feel some apprehension about heading back out on the road. Vicki Parris, FCM Asia's Senior Director of Customer Experience shares her experiences of a recent trip from Singapore to New Zealand.
A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behaviour of organisations is likely to change.
A quick Q&A with Lucia Scarampi: Last month we discovered an interesting story of CEO and co-founder of the Marta Scarampi fashion label who was travelling back from Italy to New York with a prototype silk travel Jumpsuit that looked to deliver safety, comfort and fashion in the middle of a pandemic.
Travel program leakage is the bane of any travel program manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.
There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.
As the impact continues to spread with no quick wins in clear sight, it is important to watch, listen and learn from each other to ensure we step-up and get-out of this storm to the best of our ability.
There is no crystal ball to tell us when exactly travel will return, or what we can definitively expect to change, but we know that heightened hygiene measures stemming from Covid-19 will be a critical part of travel moving forward.
During these challenging times a company’s culture is truly put to the test. Those with a genuinely strong employee culture who ‘walk the talk’ will now see their commitment return dividends.
Leadership can be tricky at the best of times, but the ability to keep a team productive, disciplined and engaged over the next few weeks in lockdown, will prove to be challenging for even the most experienced leaders among us.
The COVID-19 outbreak has put even the most robust travel risk management plans to test. Global Product Leader for FCM Secure, Matthew DeMaris, shares his thoughts around the key learnings identified by both our business and the customers we serve.
If COVID-19 has taught us anything it is to expect the unexpected, which is why making these changes to your travel programme now will benefit you and your travellers in the medium and long-term.