Tech solutions for a confident return to business travel

INSIGHT

Tech solutions for a confident return to business travel

At FCM, we’re all about making business travel easier and safer for your organisation, which is where The Hub comes in! Not only does this allow you to book, access reporting and retrieve invoices, and report and manage related expenses, it also helps you stay across duty of care for your travellers. This is why we stay at the forefront of developing TMC technology to support the ever-evolving needs of our customers.  

Here’s a quick update of what we’ve been working on to make sure you have access to support a confident return to travel. From approvals to the latest COVID-19 information, from suppliers such as airlines and hotels, as well as reassurance that health and hygiene processes are in place. 

 

Travel technology FCM
NEW!

Keeping Savi with Traveller Tracking

Ever wanted to find out where all your travellers are today, in the next 7 or 30 days?  The My Travellers widget is available on the Savi Dashboard. 

It’s simple now with the My Travellers widget. Based on your access, you can view your bookings, bookings for your cost centre or the entire business in 3 clicks. 

Step 1 -  Click on the 3 dots  

Step 2 - Select what you want to see  

Step 3 - It’s done. You can view in map view or carousel view which allows you to hover or scroll through trips 

Booking Flights

Approval by Price in Savi

Looking to streamline and automate your approval process? FCM's online booking tool, Savi, has the ability to trigger approval with the new “Approval by Price” functionality. 

This new capability is an additional trigger aimed to enhance your organisation’s approval workflow, enabling organisations to implement price thresholds per air, hotel, or car segment booking; which a great tool to help support policy. 

How Savi Supports Travel Policy Compliance

When the total cost of an air, hotel, or car booking exceeds the allocated budget amount a message will be displayed to the traveller/travel arranger on the itinerary selection page. This message will inform them their selection exceeds the trip budget amount set by their organisation. 

If the traveller/travel arranger proceeds with their booking, this will break company policy and they will need to provide reason(s) on the confirmation page before the booking can be completed. 

This is great for businesses, with a variety of tailored configurations such as auto-approvals for in policy booking, therefore empowering your people and only having approvals flagged that exceed these limits. This is a massive win in the war against admin, your people will love it as travel can be booked quicker and approvers only need to see what they need to action. 

Savi Passenger Contract Tracing

Passenger Contact Tracing now available in Savi

As part of its COVID-19 response and to ensure effective contact tracing, the Australian Government recently announced that all Australian domestic airlines are to collect the following four data fields for each passenger on a mandatory basis: 

  • Passenger name; 

  • Mobile phone number; 

  • Email address; and 

  • Postcode of residence. 

Collection of this information supports contact tracing requirements designed to mitigate COVID-19 community transmission from airline passenger movements across domestic borders. 

To support passenger contact tracing requirements, all required personal information fields are now mandatory within the Profiled and Guest Traveller booking form when making an airline booking in Savi. This ensures the information required is captured in the booking while also making life easier for the traveller, avoiding the need to collect this information at the airport. 

Savi Clean Hotel Map

SAVI Clean Hotels Indicator - NOW LIVE!

The new ‘Clean Hotels’ indicator allows users to see at a glance hotels which have implemented new health and hygiene measures to ensure traveller wellbeing throughout their stay.  

As border restrictions lift, both domestically and ultimately internationally, having easy access to this information at the time of booking will not only provide travellers with confidence in their accommodation choices, but will also support your organisation's duty of care. 

Our online search just got easier to spot value! In addition to having been audited for Covid-Clean practices, every property in our SmartSTAY programme now includes four value-added inclusions across a wide range of benefits, saving you money, reducing expense claims and creating an even better experience for your travellers. This is a great program to look out for, with over 50 participating properties across New Zealand, 400 across Australia, and 4,500 globally - we have a fantastic coverage.

This visibility in parallel with the new ‘Clean Hotels’ indicators gives our bookers and travellers confidence that every effort is being made to keep them safe and healthy whether they are flying or lodging. 

Savi clean hotel and hygiene measures

Also now live is the fully integrated display panel for the hotels credited as a Clean Hotel. The suggested view includes a clear overview of the health and hygiene measures that the hotel has implemented.   

Savi technology

SAVI Smarts - Be informed of health and safety at the time of booking

Our market-leading online booking platform SAVI has provided enriched Routehappy airline product content. 

For airlines that partner with Routehappy’s parent company ATPCO, SAVI will display up-to-date airline policies for COVID-19 at the time of booking, giving you confidence that you are choosing the safest and most sensible option for your next trip. 

The information displayed includes health and safety measures such as health screening, food and beverage hygiene, passenger and crew wellbeing, airport and cabin cleaning as well as flexible booking conditions. The data available is increasing as airlines start to ramp up again, and includes popular airlines such as Qantas and Air New Zealand. 

As vaccinations are rolled out globally and more countries require a negative COVID-19 test for passengers prior to travel, confusion around mandated requirements remains a concern for flyers. To address this issue, Savi has integrated COVID-19 Testing and Vaccine Requirements for new travel bookings. The new capability is simple to understand, with visuals to communicate testing and vaccination requirements for over 100 airlines provided by ATPCO Routehappy. 

Traveller Safety

The Hub’s Safe and Secure module helps keep your business and travellers up-to-date on events that impact travel schedules, while our reporting provides full visibility into your travellers’ whereabouts. 

Savi credits coming soon
COMING SOON

SAVI Credits - No Credit Left Behind!

FCM understands the importance of credits and cost-controls as businesses start to emerge from COVID-19. 

The SAVI credits module provides visibility and utilisation of unused ticket credits and consists of: 

  • A smart dashboard widget which gives your travel bookers and travellers clear transparency over their next to expire ticket credits. 

  • A clearly defined booking process that allows the utilisation of unused ticket.

FCM will ensure that your full ticket pool is available in SAVI and updated in real-time ensuring that NO CREDIT IS LEFT BEHIND! 

Along with SAVI’s ability to deliver the latest COVID-19 health and safety information, manage credits on hold and keep track of your traveller’s safety, SAVI’s design and functionality will drive compliance, giving you more control and visibility of your travel spend and activity. 

What are we working on next?

Our very own created Right to Travel module.

Emissions per trip

More details to follow!

Need a refresh of our technology solutions?

Contact our dedicated Travel Experts to get the best tech solution for your needs. 



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