Travel as we know, has changed dramatically over the past few months. Vicki Parris, FCM Asia's Senior Director of Customer Experience, recently took a trip from Singapore to New Zealand due to personal family reasons. Read what’s the experience like.
Traveling in times of COVID-19 can be unsettling. Find out the precautions you can take to minimise your risk of becoming unwell.
Before companies and travellers start taking to the road (and air), it is important to consider the requirements and understand the parameters and steps for application of this initiative. Here we break it down for you.
A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behaviour of organisations is likely to change.
Data analytics can help companies see into the future by providing meaningful indicators that can be used to plan for a return to travel. FCM's latest Recovery Analytics Dashboard is assisting customers to do just that.
A quick Q&A with Lucia Scarampi: Last month we discovered an interesting story of CEO and co-founder of the Marta Scarampi fashion label who was travelling back from Italy to New York with a prototype silk travel Jumpsuit that looked to deliver safety, comfort and fashion in the middle of a pandemic.
Travel programme leakage is the bane of any travel programme manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.
There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.
Watch the webinar recording to know what our panellists think will be the new normal for organisations and tourism & hospitality industry: How have the rules of the game changed and how long will it take for travel to revive.
With most travel programmes grounded as the world waits out the COVID-19 crisis the question now becomes 'How can I prepare for what comes next?' Here are our top tips to help you utilise this time to come out stronger.
Watch as the leadership team of Flight Centre Travel Group's corporate brands in Australia and New Zealand share the latest industry and customer insights and learnings during this unprecedented and challenging time.
As the impact continues to spread with no quick wins in clear sight, it is important to watch, listen and learn from each other to ensure we step-up and get-out of this storm to the best of our ability.