Travel program leakage is the bane of any travel program manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.
There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.
Watch the webinar recording to know what our panellists think will be the new normal for organisations and tourism & hospitality industry: How have the rules of the game changed and how long will it take for travel to revive.
With most travel programmes grounded as the world waits out the COVID-19 crisis the question now becomes 'How can I prepare for what comes next?' Here are our top tips to help you utilise this time to come out stronger.
Watch as the leadership team of Flight Centre Travel Group's corporate brands in Australia and New Zealand share the latest industry and customer insights and learnings during this unprecedented and challenging time.
As the impact continues to spread with no quick wins in clear sight, it is important to watch, listen and learn from each other to ensure we step-up and get-out of this storm to the best of our ability.
There is no crystal ball to tell us when exactly travel will return, or what we can definitively expect to change, but we know that heightened hygiene measures stemming from Covid-19 will be a critical part of travel moving forward.
During these challenging times a company’s culture is truly put to the test. Those with a genuinely strong employee culture who ‘walk the talk’ will now see their commitment return dividends.
If COVID-19 has taught us anything it is to expect the unexpected, which is why making these changes to your travel programme now will benefit you and your travellers in the medium and long-term.
Leadership can be tricky at the best of times, but the ability to keep a team productive, disciplined and engaged over the next few weeks in lockdown, will prove to be challenging for even the most experienced leaders among us.
We have the latest from airlines and hotels on their latest loyalty programme and any updates that have happened.
In the age of COVID-19, the likelihood of your business having to temporarily close offices or worksites is increasing. We have the ultimate guide to getting Remote-Ready.