Meet the FCM Consulting Team in Asia

FCM Consulting Team in Asia

Our FCM Consulting team is made up of industry leaders in travel, finance, and procurement, experienced in working with clients from small enterprises through to global corporations. With a bespoke approach, our team’s value lies in its ability to enhance and optimise your travel programme in the way that suits your company’s culture and objectives.

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Joanne Taylor, Senior Director of Account Management, FCM Asia

Joanne Taylor

Joanne Taylor is an accomplished global procurement, consulting, commercial and enterprise account management professional with over 20 years of experience across the travel, aviation and energy, mining & resource industries. With a unique background in understanding both the buyer and supplier perspectives, Joanne provides strategic directions, deep expertise and practical industry experience in leading our team of experts to manage cross-functional business objectives, commercial strategies, operations and transformation projects. Her ability to help organisations achieve greater efficiencies, category maturity, next in class innovations and solve organisational challenges has enabled many companies with increased integration across business functions, tighten compliance & governance practices, deeper cost savings, and an enhanced traveller experience. Joanne leads the consulting practice as Head of FCM Consulting for Asia and is its Executive Sponsor in her capacity as a member of the FCM Asia Management team.
Alicia Lee Regional Account Manager

Alicia Lee

Senior Consultant and Account Manager

Alicia has spent over 13 years managing Fortune 500 companies and global MNCs, providing advisory services and delivering solutions to clients across multiple sectors both as an Account Management/Business Development professional and as a consultant. She works with a broad range of national and international clients on transformation programmes including business strategy alignment, cost reduction, business process and technology transformation, systems integration as well as outsourcing projects. With extensive experience in the hotel consultancy space, she’s currently managing global hotel RFPs and sourcing projects for some of Singapore’s largest companies with a passionate focus on sustainable travel programmes.
Wallace Yap Account Manager

Wallace Yap

Travel Operations Lead and Account Manager

Wallace is a key member of FCM’s account management team and is responsible for the strategic account planning and implementation of local and MNC clients to drive efficiency and improve their travel programmes. With over 13 years of experience, Wallace handles clients across diverse industries including tech, retail and pharmaceutical; he is currently managing a consulting project for one of Europe’s largest retailers that requires fully outsourced capabilities for its travel programme.
John Tan Senior Data Analyst

John Tan

Lead Analyst

John studied business and management information systems and has a decade of experience in different data-related roles. His wide-ranging data-backed experience has been focused around key industries including government, automotive, banking and finance, tech and consulting. John shifted his focus to the managed travel space recently because of his keen interest in aviation trends and a strong desire to be challenged in an industry that is currently undergoing massive transformation.
Harry Guo Consultant and Head of Account Management China

Harry Guo

Consultant and Head of Account Management China

Harry holds a bachelor’s degree in Law and speaks fluent English and Mandarin. As head of the Account Management team, Harry is responsible for leading the team of Account Managers in China to achieve high client retention and deliver strong business results. Prior to joining FCM, Harry acquired a wealth of knowledge in the travel industry for 11 years with roles in online travel agents and global distribution companies. As a highly motivated and results oriented individual, Harry’s expertise lies in motivating and nurturing team members to accomplish goals for both the clients and FCM.