Meet The Team

FCM South Africa Management Team

Bonnie Smith

Bonnie Smith

General Manager

Bonnie Smith

General Manager
Bonnie started her career as a travel consultant way back in 2004 in various stores before moving to New Zealand, where she held various roles in Leadership, L&D, and technology projects. Bonnie relocated back to South Africa in 2011, where she area lead Retail and Corporate Traveller. In 2015 Bonnie was promoted to National SWOT as GM of Technology and Projects. Bonnie has excelled in all her various roles she has held across the company over the past 16 years. Bonnie has demonstrated a vital ability to create a strong following. She is a sound businesswoman who has shown excellent…
Lloyd

Lloyd Barkhuizen

General Manager Corporate Sales

Lloyd Barkhuizen

General Manager Corporate Sales
With almost 30 years of sales and leadership experience, Lloyd Barkhuizen is the General Manager Corporate Sales for Flight Centre Travel Group. Lloyd's career in travel began at South African Airways in 1989, and he has gained experience in various travel-related industries, including hospitality, connectivity providers and travel management. Lloyd successfully completed the prestigious Top 34 Leadership Programme and holds a Post Graduate Diploma in Leadership through the University of Stellenbosch Business School, as well as a Mini Marketing MBA under Professor Mark Ritson. Between…

Mummy Mafojane

Area Leader

Mummy Mafojane

Area Leader
With a range of skills in sales, communication, travel and marketing, Mummy brings with her twelve years of travel industry experience. She began her travel career in 2006 as a junior travel consultant at Abercrombie and Kent, and after learning the ropes she was promoted to an intermediate consultant. From there, she moved to Steinhoff in-house, where she worked as an intermediate consultant, as well as a travel coordinator and sales administrator for the FIFA Match department. In 2011, Mummy moved to Travelport, where she used her travel background in her new role as a sales and…
Raylene

Raylene Pienaar

Head of Account Management

Raylene Pienaar

Head of Account Management
Raylene brings over 13 years of experience, knowledge, abilities and creativity to help identify growth and development opportunities for FCM customers. Starting off with the FCT G family in 2005 as a travel consultant, Raylene moved up the ladder to Client Relationship Manager in 2009, National Account Manager in 2010, Global Sales Manager in 2013 and General Manager of Corporate Traveller in 2015. Raylene’s strong business and commercial acumen coupled with a firm understanding of the travel industry feeds the strategic thinking required to make a valuable difference to the customers…

Michelle Jolley

Marketing Manager

Michelle Jolley

Marketing Manager
Michelle started her career as a travel manager in 2000, working for a small agency called Claudia's Travel. She handled both leisure and business travel customers and moved quickly through the ranks from junior to intermediate to senior consultant. She discovered a passion for marketing, and after completing further studies in this field she gained 4 more years’ experience in the travel industry. Michelle joined the Flight Centre Travel Group in 2009 as marketing manager for the corporate brands. By mid-2013 she was head of marketing for leisure brands where she remained until October 2014…
Mel

Melanie Walljee

Systems & Implementation Manager

Melanie Walljee

Systems & Implementation Manager
Melanie Walljee has been with FCM for almost 10 years and has fulfilled various roles including Account Manager, Team Leader, Operations Director and more recently the Implementation and Systems Specialist. Melanie started her career in travel with SA’s national carrier as a Client Relationship Manager and as a team leader in the call centre. She went on to run her own business for 2 years before joining FCM Travel Solutions. Melanie has dealt with various multi-national and global clients with a special interest in communications, mining and engineering spanning continents.  Melanie has…

FCM Global Management Team

marcus eklund

Marcus Eklund

Global Managing Director

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
alex armstrong

Alex Armstrong

Global Sales Director

Alex Armstrong

Global Sales Director
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
scott reddie

Scott Reddie

Global Account Management Director

Scott Reddie

Global Account Management Director
Scott has over 16 years in the travel industry and has worked across wholesale, reservations, travel media and adventure travel before moving into the corporate sector. The Global Director of Account Management role will build relationships with multi-national clients at all levels to demonstrate FCM’s service levels and ensure high customer satisfaction and loyalty. The role is pivotal in understanding our customer’s needs and evolving the travel management offering to continue to add value to clients.
katy byrne

Katy Byrne

Global Network Operations Director

Katy Byrne

Global Network Operations Director
Katy has worked in the travel industry for the past 12 years, spending the past 8 years with FCTG in various corporate roles. Katy will be focussed on Global operational processes to ensure that FCM offers a consistent approach. She will work over our 90+ FCM countries to continue to drive operational excellence. Katy will work closely with our Regional Network leaders and the Global Technology Team and all our countries to ensure our operational standards and customer service exceed our customer's expectations.
scott alboni

Scott Alboni

Global Marketing Director

Scott Alboni

Global Marketing Director
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
shaun clear

Shaun Clear

Global Implementation Director

Shaun Clear

Global Implementation Director
To the role of Global Implementation Leader, Shaun brings more than 15 years' experience in the travel industry with extensive experience across product, change management and in leadership roles. After nearly ten years with Flight Centre Travel Group in Australia, Shaun relocated to Singapore in 2012 and became Regional Operations Director for Flight Centre Corporate, leading exponential growth for the region including opening FCM Malaysia. Shaun, now based in New York, USA, is responsible for leading FCM's global implementation and onboarding strategy.