As travel spend rises, so too does the criticality of travel management. In 2016, half of corporates spending half a million (or more) on travel contracted with a single TMC for managed travel services worldwide. We live in a global economy, so why wouldn’t you employ a TMC that really can deliver globally?
In business travel, global doesn’t always mean global. The corporate buyer has alternatives to the single TMC relationship. Not all TMCs have in-country teams like FCM. Many TMCs work with local partners or franchises in select markets. Independent TMCs have joined consortia or networks that work on similar lines to airline alliances and which have either single or shared ownership.