Case studies
Get the latest research and data on managing your corporate travel program.
Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.
ANZ required a corporate travel program that not only reflected its core values but also instilled trust and empowerment in its travellers.
As this financial institution grew via acquisition, it quickly realised that its travel programme was not able to keep pace.
US-based Snap-on’s travel services in China were fragmented and not up to scratch. FCM helped streamline operations.
BOQ came to FCM with the challenge of revitalising and modernising its travel program in a face-to-face driven business.
A leading tech firm had worked with our US team for years. Learn how hotel bookings were key to its expansion into Europe and Asia.
A dynamic, fast-paced company like Tabcorp needed travel management reporting that was timely and up-to-date. Read how FCM’s reporting suite helped.
A world-leading food and beverage (F&B) brand needed to consolidate its fragmented multi-million dollar global travel programme.
With a travel-related emissions baseline of close to zero in 2021, HAECO Global Engine Support wanted to take active steps to reimagine their return to business travel, paying particular attention to sustainability. Find out how we helped.
When going out to tender, GMG identified several challenges in relation to varying customer service experiences, risk management and inconsistent pricing which resulted in leakage and a compliance level of only 42%. FCM solved these challenges through best practices and a robust implementation plan.
We've handled a variety of common and not-so-common bumps in the road, pain points, and unique situations when it comes to corporate travel. Read these quick snapshot stories to uncover the details.
With over 95 TMCs managing the travel needs of employees distributed across 60 countries, a multinational food, candy, and pet supplies manufacturer was facing lack of global visibility into their travel program. Read on to learn about how FCM made the impossible possible to achieve their travel program goals.