FCM Asia Management Team
Bertrand Saillet
Managing Director, Asia
Bertrand Saillet
Managing Director, Asia
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
Vicki Parris
Senior Director, Customer Experience, Asia
Vicki Parris
Senior Director, Customer Experience, Asia
Vicki has extensive experience in numerous leadership positions in the 14 years she has been with Flight Centre Travel Group. Her knowledge in operations spans across New Zealand, India and SEA. Deeply passionate about customer service and delivering the best travel experience to our customers, Vicki is focused on developing strong operation teams to support our customers’ travel program.
Joanne Taylor
Director of Account Management, Asia
Joanne Taylor
Director of Account Management, Asia
Joanne is an accomplished global procurement, sales and account management professional with over 20 years of experience in the travel, energy & resource industries. She oversees the full spectrum of account management for customers across Asia in her role as the Director of Account Management. Before joining FCM, Joanne held prominent positions in large MNCs such as BHP, Rio Tinto, Qantas Airways and Japan Airlines. Her areas of expertise includes supplier relationship management, spend optimisation, and change management initiatives, to help drive performance and tighten compliance.
Jade Lynch
Strategic Head of Marketing, Asia
Jade Lynch
Strategic Head of Marketing, Asia
Jade is the Strategic Head of Marketing for Asia, having joined the Asia team in February 2019 from Flight Centre Travel Group (FCTG) in The Americas where she worked on 6 FCTG corporate brands with a principal focus on the strategy for FCM Travel Solutions . Before coming to Asia, Jade gained extensive B2B and B2C travel industry experience in the UK and US. In her current role, Jade is responsible for accelerating and driving acquisition, supporting the sales cycle and encouraging retention of current businesses across Asia equity and partner markets.
James Ellis
Director of Sales, Asia
James Ellis
Director of Sales, Asia
James is the Director of Sales for Asia with over 10 years of Business Development expertise across Asia-Pacific. Prior to joining FCM, James accumulated experience in the creation of bespoke travel programmes with numerous multinational clients across diverse industries including banking, investment, legal, telecommunications and fast-moving consumer goods.
Terence Eng
Director of IT, Asia
Terence Eng
Director of IT, Asia
Terence joined from Travelport in 2012. He played a key role in FCM Asia business expansion by leading the technology transformation to achieve significant improvements in quality of service, cost reduction and IT operational excellence. Terence is responsible for driving business results through technology in workflow automation and streamlining technology product deployment in Asia.
Clare Woo
HR Director, Asia
Clare Woo
HR Director, Asia
Clare is a Human Resource professional with 20 years of experience across diverse sectors including automotive, consumer goods, luxury brands, reinsurance, among others, having recently joined FCM from Zespri International. With a proven track record in leading engagement with business leadership to build organisational and people capabilities, Clare is responsible for managing and leveraging talent across FCM’s Asian equity markets to support the company’s growth strategy.
Timothy Williams
Chief Financial Officer, Asia
Timothy Williams
Chief Financial Officer, Asia
Timothy is the Regional CFO for Asia having started with FCM in January of 2019. Prior to working for FCM he had his own business in the insurance industry. He is new to the industry having spent his entire career in the financial services industry (Insurance) with some of the worlds biggest Risk Management and Insurance companies (Aon, Mitsui Sumitomo, Promina Group and RSA). His career has been varied from holding positions as the CEO of his own company to having led global businesses in roles ranging from COO, CFO, Strategy, Portfolio Management and Innovation. He has extensive experience…
Calvin Xie
General Manager, China
Calvin Xie
General Manager, China
Calvin is the General Manager for China and is currently responsible for driving the company’s business in the mainland through strategic and digital transformation, as well as increasing growth in managed travel through new wins and implementation of multinational and national businesses. His career to date spanned 14 years in various finance and strategy positions including audit, tax and treasury, financial reporting, planning and analysis, as well as M&A and organisational transformation.
FCM Global Management Team
Marcus Eklund
Global Managing Director
Marcus Eklund
Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Alex Armstrong
Global Sales Director
Alex Armstrong
Global Sales Director
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Scott Reddie
Global Account Management Director
Scott Reddie
Global Account Management Director
Scott has over 16 years in the travel industry and has worked across wholesale, reservations, travel media and adventure travel before moving into the corporate sector. The Global Director of Account Management role will build relationships with multi-national clients at all levels to demonstrate FCM’s service levels and ensure high customer satisfaction and loyalty. The role is pivotal in understanding our customer’s needs and evolving the travel management offering to continue to add value to clients.
Katy Byrne
Global Network Operations Director
Katy Byrne
Global Network Operations Director
Katy has worked in the travel industry for the past 12 years, spending the past 8 years with FCTG in various corporate roles. Katy will be focussed on Global operational processes to ensure that FCM offers a consistent approach. She will work over our 90+ FCM countries to continue to drive operational excellence. Katy will work closely with our Regional Network leaders and the Global Technology Team and all our countries to ensure our operational standards and customer service exceed our customer's expectations.
Scott Alboni
Global Marketing Director
Scott Alboni
Global Marketing Director
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
Shaun Clear
Global Implementation Director
Shaun Clear
Global Implementation Director
To the role of Global Implementation Leader, Shaun brings more than 15 years' experience in the travel industry with extensive experience across product, change management and in leadership roles. After nearly ten years with Flight Centre Travel Group in Australia, Shaun relocated to Singapore in 2012 and became Regional Operations Director for Flight Centre Corporate, leading exponential growth for the region including opening FCM Malaysia. Shaun, now based in New York, USA, is responsible for leading FCM's global implementation and onboarding strategy.
