24/7 Emergency Assistance

Through FCM's 24/7 Emergency Assist service, you have the peace of mind of round-the-clock personal support from FCM Travel Solutions, anywhere in the world. 

Outside of our normal operating hours, our Emergency Assistance teams are available to assist you in all aspects of your travel including flight and hotel reservations, amendment or cancellation, and emergency traveller assistance.

The well-being of you and your travellers is always our priority.

For FCM clients requiring emergency assistance, please call our Emergency Assist hotline at +86 20 8113 3920 or email ns@cn.fcm.travel.

Interested in finding out what FCM could do for your company?

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