FCM Wins Gold Award for Innovative Use of Technology in Customer Service through the Asia-Pacific Stevie Awards
The Asia-Pacific Stevie Awards are the only business awards programme to recognise innovation in the workplace in all 29 nations of the Asia-Pacific region. Underpinned by strict criteria judging, the awards are recognised as a benchmark for innovation in business achievement and work life.
FCM Travel Solutions, one of the world’s largest travel management companies, has announced its investment in Shep, the award-winning browser extension technology that assists companies with better management of travel purchased outside of their corporate travel policies.
FCM Travel Solutions is one of the first major global travel management companies to achieve the coveted TMC Elite level within the SAP Concur Partner Program for TMCs – the highest level of engagement and collaboration attainable with any TMC.
FCM Travel Solutions and parent company Flight Centre Travel Group have become the first global travel management company to achieve NDC Level 4 certification by the International Air Transport Association (IATA).
FCM Travel Solutions has been named the World’s Leading Travel Management Company at the World Travel Awards for the ninth consecutive year.
Charlene Leiss, President of FCTG Americas Corporate Brands, and Vicki Parris, Senior Director of Customer Experience for FCM Asia have each played a pivotol role in the growth and success of FCTG’s business, while remaining focused on driving change as thought leaders. As Top Women in Travel honourees, both women were lauded for their efforts in reinventing, leaning in and creating momentum within and beyond the travel community and their field of expertise.
Organised in partnership with ACTE, the programme featured 3 presentations from distinguished speakers, inspiring case studies and panels of thought leaders and industry experts, ranging from medical professionals, marketing and HR specialists, distribution and revenue analysts and corporate travel executives. Slides of the presentation will be made available on upon request.
Originally conceived in Brisbane Australia at FCM’s corporate headquarters, the series’ namesake was born from the desire to illuminate the future of corporate travel and provide valuable networking opportunities for delegates and suppliers.
FCM named leading travel management company for Asia at World Travel Awards for the 9th year running
“It’s a great honour to win this accolade for the 9th year running This is an outstanding achievement for FCM Travel Solutions and is a testament to the exceptional travel management services, professionalism and value that our people provide for our growing client base in Asia,” said Bertrand Saillet, FCM’s Managing Director of Asia
As part of the focus in engaging FCTG’s women, 2019 will see the introduction of new processes such as elimination of unconscious bias in recruitment, flexible working arrangements for working mothers, and the launch of the Womenwise chapter in Asia. “Women and men both need to be the catalysts to drive this transformation towards an inclusive and diverse workforce of the future.” says Bertrand Saillet, Managing Director at FCM Travel Solutions, Asia.
“We are privileged to be the only travel management company to receive this award in China. FCM has always been a people-focused company with a strong credo in ensuring diversity and an all-inclusive work environment... We will continue our efforts to build the best workplace and deliver employee experiences that are worthy as a Workplace of the Future" - Bertrand Saillet, Managing Director of FCM Asia
New Appointments for Strategic Head of Marketing and Digital Marketing Director