Meet The Team

FCM France, Switzerland & Spain Management Team

Our FCM Management Team is comprised of dedicated leaders who are passionate about business travel management, travel technology, and delivering a high level of customer service across the globe.

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Solenn Le Brazidec

Solenn Le Brazidec

General Manager FR&CH
Solenn started her career in 2003 as a leisure travel agent and kept evolving to finally join FCM in 2015. First in charge of customer service, then operations manager, Solenn is appointed in 2019 as General Manager of FCM France and Switzerland. Thanks to her energy, experience and perfect knowledge of the business travel industry, Solenn brings all the necessary expertise to enable FCM to continue its development in France, Switzerland and Spain and is a true source of inspiration for the teams.

Brice Nicolas

Customer Service Director
With significant experience in the travel industry, Brice has, through his various experiences, developed a very customer-oriented approach, which has earned him the position of Customer Service Manager for France, Switzerland and Spain. His understanding of customer needs combined with his sense of service makes Brice the guarantor of the operational excellence of the service that FCM provides to its customers. Customer satisfaction holds no secrets for him.
Justine Salvi Country Manager Suisse

Justine Salvi

Country leader Switzerland
Now managing the Swiss branch, Justine joined FCM Travel in 2014 and has since gradually worked her way up. With a travel background, Justine started as a Business Travel Consultant and quickly moved into management positions. Over the years, Justine has developed strong relationships with the operational teams as well as an in-depth knowledge of the Swiss business travel market. Her ambition is to continue FCM's growth and to establish the brand's reputation on the Swiss market.
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Aude Kremer

After more than 10 years of experience in the business travel industry, Aude has acquired a solid expertise in travel programs optimization. She was also an active member of the GBTA France executive committee. In 2017, Aude joined FCM as head of the FCM Lab. Based in Barcelona, she manages a multicultural team in charge of developing technological tools for the group. Thanks to her innovative spirit, her knowledge of the industry and her understanding of customer issues, Aude brilliantly supports the teams in order to offer ever more effective tools.

Stéphane Lormant

Sales & Marketing Director
Stéphane joined FCM in 2015 to develop the commercial activity. As the only member of the sales team, Stéphane has largely contributed to the development of the business and of the team. His first years at FCM allowed him to acquire in-depth knowledge of the business travel ecosystem and to drive the company's growth by acquiring new customer accounts. Today, Stéphane is in charge of sales and marketing activities and his goal is to ensure FCM's growth.

Samira Ouhoud

Meetings & Events Director
With over 15 years of experience in the business travel industry, Samira is passionate about service and people. With increasing responsibilities since her start at FCM in 2009, Samira has been in charge of Customer Service and Account Management, created the Quality Department, and is also behind the creation of the Meetings & Events department which she has been in charge of since 2019. Accompanied by committed and passionate teams, she is committed to providing memorable experiences and continuing to develop the Meeting & Events department for FCM.

Christophe Hamonic

Chief Operating Officer
In the business travel sector since the beginning of his career, Christophe has held various commercial and operational positions within several TMCs. As a result, Christophe has a very fine understanding of the sector and all activities around it. Thanks to his experiences in commercial functions, Christophe has developed a strong customer culture. He has a perfect understanding of the issues and challenges that customers are facing and has therefore developed a very strategic and consultative approach, which he strives to pass on to his teams.

Caroline Noizet

Human Resources Director
It was during her studies in human resources and as part of a gap year that Caroline discovered FCM. Immediately seduced by the history and values of the company, she decided to settle down. Caroline grew up in her role and took on the role of Director of Human Resources for France, Switzerland and Spain. Her ambition: to continue accompanying the growth of FCM while guaranteeing that the company culture remains both friendly and humble.
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Nicolas Haas


FCM Global Management Team

Our FCM Management Team is comprised of dedicated leaders who are passionate about business travel management, travel technology, and delivering a high level of customer service across the globe

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Marcus Eklund

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Alex Armstrong

Alex Armstrong

Global Sales Director
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.

Michel Rouse

Chief Product Officer
Michel’s extensive 20-year career in the travel technology industry spans diverse roles in research, development, product management, solution design and sales at multi-national technology organisations such as Oracle and Amadeus. Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and delivering modern complex solutions to customers both large and small. He joined FCM in 2017 as Chief Technology Officer, rising to VP Global Customer Solutions in early 2019 and charged with delivering first class solutions to new and existing enterprise level customers. Michel is now Chief Product Officer for the business globally, focussed on delivering innovative customer focussed technology product. During his time at FCM he has played a key role in helping position the TMC as a technology leader in the travel management space.
Scott Alboni

Scott Alboni

Global Marketing Director
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
Shaun Clear

Shaun Clear

Global Implementation Director
Shaun’s experience in the travel industry spans more than 15 years, with extensive experience across product, change management and in leadership roles. As Global Implementation Director, he oversees FCM’s strategy, processes, and teams from the moment we onboard a customer through to how we service them operationally. Shaun holds an MBA from Murdoch University in Australia.
Bertrand Saillet

Bertrand Saillet

Managing Director, Asia
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
Billy McD

Billy McDonough

President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Mel Elf

Melissa Elf

Managing Director, ANZ
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programs.

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