Is your current business travel agency really the one?
Are you settling for less than you deserve with your current business travel agency? Forget about the lovey-dovey stuff, it’s time to focus on whether this business relationship is as sweet as it could be.
If you've already tied the knot with a travel provider, but feel like you’re growing apart, it may be time to revive the fiery passion that first drew you together. You may have slipped into a comfortable but passionless partnership. But shouldn't your partnership spark joy and thrive with new challenges?
You need a travel partner who's on the same page as you. Ask yourself these important questions; the answers will help you figure out if your current corporate business travel agent is ‘the one’.
Do you have service level agreements (SLAs) in place?
Prompt and professional service keeps the spark alive in matters of the heart and travel. Ask your travel provider about Service Level Agreements (SLAs) – the love language of efficient service. At FCM, we totally get the importance of responding promptly. A healthy relationship means showing up, right?
Who’s your after-hours dream team, and where are they located?
When unexpected situations pop up, having a locally based 24/7 team is like having your trusty support squad on speed dial. Because we believe in a love that's always there, day and night. FCM Travel's Nordic-based team isn't just here for logistical help – they're a crucial component of your travel risk management strategy. Duty of care? They’re on it.
Does my Account Manager give my travel policy and programme the love it deserves?
Like any long-lasting relationship, your travel programme thrives with some loving and care. Are you on a first-name basis with your Account Manager? Do they make sure your travel policy and programme get regular heart-to-heart sessions it needs to keep up with your needs?
Our FCM Customer Success Managers bring a whole lot of industry passion and expertise to the table. As the industry changes, they’ll put in the effort needed to keep your travel programme and travel policy fresh.
What does your online travel booking tool bring to the party?
In the world of digital romance, your online booking tool should be an instant match. Ask about features that save time, manage air credits, ensure policy love, and support safe travel.
FCM’s online booking tool offers an embrace of efficiency, making every booking a delightful rendezvous.
What other tech do you have to streamline my travel processes?
Beyond the booking tool, check out tech for automated reconciliation, flexible payments, and comprehensive travel data. Ready to fall in love with travel management? FCM’s suite of solutions makes programme management as breezy as pillow talk with your beloved.
How do you add that extra edge to our partnership?
Showing you care is a must in love - and business travel. Ask your travel provider about special programmes and bonuses they can help you connect with. FCM demonstrates our devotion by providing value-adds like late checkouts and room upgrades. Those sweet little surprises that make you swoon.
The bottom line: Is corporate travel the missing piece of your heart?
The questions we've posed aren't just a checklist. They’ll guide you to safe, cost-efficient travel where everyone feels the love. Our questions reveal what we cherish: making your business, travellers, and budget top priorities with superior tech and service.