Case studies

Get the latest research and data on managing your corporate travel programme.

FCM Consulting Case Study: Communication strategy with JTI

JTI collaborated with FCM Consulting to share information and updates about the Global Indirect Procurement team and the wider travel industry.

The value of face-to-face meetings for Reach for Change

FCM’s recent competition to win a gold card with Flying Blue, the loyalty program of Air France and KLM worthy winner: global NPO Reach for Change. An international network of social entrepreneurs with one common goal – to create a better world for children and youth. We sat down with competition winner Sofia Breitholtz to chat about their work and the importance of their travel programme.

Change Management Consumables Manufacturer Case Study

Case Study: Developing a Traveller-First Change Management Game Plan

An American Fortune 100 multinational consumer goods manufacturer – which produces a multitude of personal care items – decided it was time for a new travel management company (TMC).

Case Study: Change Management for a Fortune 100 Insurance Company

Discover how FCM Travel incorporated a thorough change management plan when helping a Fortune 100 company bring their travel program vision to life.

Having grown from a family-owned company to a publicly traded $2.8 billion corporation operating in over 20 countries, Charles River wanted to consolidate their program globally for the first time.

Case Study: First Time Global Consolidation for Charles River Laboratories

Having grown from a family-owned company to operating in over 20 countries, Charles River Laboratories needed to globally consolidate their travel programme for the first time. Discover how strong collaboration made it possible.

Case Study: Simplifying travel post-merger for education provider

When two education organisations merged, it meant the travel programme needed to come together. Discover how our team made it happen.

Case Study: Alternative TMC RFP for JTI when COVID hit

When COVID turned the world upside down, the JTI team improvised with their TMC RFP process.

Case Study: Improving traveller engagement for Terumo BCT

Terumo Blood and Cell Technologies (BCT) is a multinational biosciences company and a global leader in blood component, therapeutic apheresis, and cellular technologies. Read how Terumo and FCM worked together to increase traveller engagement, even during COVID-19

Case Study: Speed-to-market implementation for Pernod Ricard

When Pernod Ricard looked to use one corporate travel agency across all its European markets, they turned to FCM. Despite the coronavirus outbreak, the implementation was a success.

Case Study: Guardian Media Group

When going out to tender, GMG identified several challenges in relation to varying customer service experiences, risk management and inconsistent pricing which resulted in leakage and a compliance level of only 42%. FCM solved these challenges through best practices and a robust implementation plan.

Case Study: PepsiCo - Leading F&B brand

PepsiCo is one of the world’s leading food and beverage companies with a global portfolio of diverse and beloved brands. In 2012 FCm commenced the task of consolidating 20 individual markets previously utilising 10 different travel agents for a travel program including more than 3,500 travellers and 1,400 contractors.

Case Study: Control Risks Group

Control Risks is an independent, global risk consultancy specialising in helping organisations manage political, integrity and security risks in complex and hostile environments. FCM Travel Solutions has been managing Control Risks' travel programme since 2009 in the UK, Dubai, Germany, Singapore and South Africa.

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