Why choose FCM as your corporate travel management company?
Globally consistent. Flexible. Agile. FCM Travel is a corporate travel management company that elevates global travel programmes for enterprises and large multi-national companies.
Think integrated technology, global expertise, and local, personalised service. No call centres here.
With a 98% customer retention rate and operations in 95+ countries, we deliver consistent, scalable solutions that put traveller experience, cost control, and duty of care first.
According to the Global Business Travel Association (GBTA), nearly one-third (30%) of buyers are reevaluating or changing their travel management company (TMC). If you're among them, understanding what sets a TMC apart is critical to making the right choice.
What makes FCM different from other corporate travel management companies?
We've always positioned ourselves as the alternative in the travel management company market. That's because we aren't technology-led or service-led; we combine technology with human expertise to deliver a travel management experience that's consistent, and built around your needs.
Our scalable solutions adapt to your business culture, travel volume, and policy requirements. Transparency is key, so you'll get a corporate travel programme that delivers measurable value, from cost savings to improved traveller satisfaction.
8 reasons to choose FCM as your corporate travel management company
1. Integrated travel and expense platform
FCM Platform unifies communication, approvals and reporting in one place. It integrates with payment and expense management platforms like Concur Expense, AirPlus and UATP to streamline workflows, reduce administrative burden, and give you real-time visibility into travel spend.
What this means for you:
- Seamless booking with omni-tool and country travel approvals.
- Live chat and communication tools for accurate support.
- 100+ standard and custom reports for data-driven decisions.
- Integration with existing workplace systems such as Concur Expense, Workday and duty of care providers.
2. Advanced AI and automation tools
Have you met Sam? Sam's our agentic artificial intelligence that can answer any question, and is embedded across the entire FCM experience. Sam helps automate repetitive tasks, improves compliance to travel policy, and enhances travel expense reporting and tracking.
What this means for you:
- Faster booking processes with our travel consultants, with fewer manual errors.
- Real-time policy compliance enforcement.
- Predictive insights to optimise travel budgets.
- More time for your team to focus on strategic initiatives.
3. Global reach with local expertise
FCM operates in 95+ countries, offering a globally consistent service with local knowledge. Whether your travellers are in New York, Singapore, Sydney or London, they receive the same quality of support, tailored to regional needs.
What this means for you:
- 24/7 travel consultant support across time zones.
- Cultural expertise and language capabilities.
- Local supplier relationships for better rates and content.
- Consistent service standards worldwide.
This global-local balance ensures your travel programme works seamlessly, no matter where business takes you.
4. Traveller-centric experience
There's no room for a poor traveller experience, especially during times of disruption. That's why our booking experience is rated 4.2/5. From personalised booking options to 24/7 support and relevant travel alerts, travellers get the flexibility and assistance they need to stay productive on the road.
What travellers get:
- Personalised booking preferences and loyalty programme details saved for future trips.
- 24/7 access to expert travel consultants.
- Mobile app for itinerary management and real-time updates.
- VIP and executive travel services for c-suite travellers.
5. Cost control and compliance
Cost control over travel budgets remains the #1 ranked priority for many global travel programmes. FCM helps you enforce travel policy, optimise spend, and maintain compliance through FCM Platform, Sam, and expert guidance.
What this means for you:
- Policy enforcement at the point of booking.
- Detailed spend analytics and dashboards, including future forecasting.
- Your negotiated rates with preferred suppliers at the top of searches.
- Proactive account management to identify savings opportunities.
- Agentic AI, Sam, is tuned into your specific policy and preferences for in-policy recommendations.
6. Duty of care and traveller safety
Did you know we resolve 97.4% of travel disruptions within service level agreements (SLAs)? Our travel consultants are available 24/7 to help in emergencies that fall outside of working hours.
We work alongside your travel risk management company to develop strategies that go above and beyond your duty of care obligations, and support business continuity.
Safety features in FCM Platform include:
- Real-time risk alerts and communication tools.
- Traveller tracking and location services.
- Duty of care dashboards for programme managers.
- Integration with travel risk management providers.
- Mobile app for alerts, emergency contact and support.
7. Scalable solutions for enterprises
Our teams' decades of experience shows most travel programme optimisation starts with one country or region, before rolling out to others.
Our flexible service models and customisable technology ensure your programme is always globally aligned, with an understanding of local nuances. FCM serves thousands of customers globally, with a 98% retention rate.
What this means for you:
- Technology that adapts to changing business requirements and new goals.
- Support for rapid global expansion.
- Solutions for five countries or hundreds.
8. Sustainable travel options
Sustainability may not be on the agenda as often as it used to be, but is always an integral part of a global travel programme. Our guidance and tools help you measure, track, and reduce your travel-related emissions.
What this means for you:
- Carbon footprint reporting and tracking.
- Guidance on sustainable travel policies.
- Access to eco-friendly travel options.
- Support for setting and achieving emissions reduction goals.
Case study
FCM helped HAECO Global Engine Support digitalise its travel programme, with a focus on sustainability. Together, we established a baseline for travel-related emissions and implemented strategies that would benefit everyone across the organisation.
Ready to switch to a corporate travel management company that delivers?
With an unified platform, global expertise, and a 98% customer retention rate, FCM offers the consistency, flexibility, and innovation your travel programme needs.
Whether you're consolidating suppliers, expanding globally, or simply looking for better service, FCM's solutions are built around your business and your travellers.
Frequently asked questions
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What is a corporate travel management company?
A corporate travel management company (TMC) is a specialised service provider that manages all aspects of business travel for organisations. This includes booking flights, hotels, and ground transportation, but it's about much more than that.
TMCs also enforce travel policy; provide 24/7 traveller support, and provide reporting and analytics that better manages travel expenses. FCM's approach is to combine technology platforms with human expertise, with an agentic AI layer running through both, to streamline corporate travel programmes.
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How does FCM compare to other corporate travel management companies?
Unlike traditional TMCs, FCM is not technology-led, or service-led. We're the alternative in the middle, offering the perfect blend of tools, guidance and human support.
We innovate across the board, with advanced AI and automation tools, customised solutions to your challenges, and unique approval workflows that work across countries and online booking tools.
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What size companies does FCM work with?
FCM works with enterprises and large multi-national organisations. With thousands of customers globally and operations in 95+ countries, FCM's scalable solutions adapt to different travel volumes, policy requirements, and organisational structures. Whether you need support in five countries or hundreds, our technology and services can be flexed to your needs.
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How does FCM ensure traveller safety?
FCM provides comprehensive duty of care support through real-time risk alerts, traveller tracking, duty of care dashboards, and 24/7 on-the-ground assistance. The mobile app gives travellers instant access to emergency contacts and support.
FCM works alongside your travel risk management company to develop strategies that protect travelling employees and support business continuity. FCM resolves 97.4% of travel disruptions within service level agreements.
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Can FCM integrate with our existing systems?
Yes. FCM Platform is built to integrate with existing expense, HR, and financial systems. The platform offers API access, 100+ standard and custom reports, and seamless data exchange to build on your current technology investments.
FCM's onboarding and solution design teams ensure your programme is configured correctly from the start, with ongoing technical support available.
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What kind of reporting and analytics does FCM provide?
FCM offers detailed reporting and analytics through FCM Platform, including 100+ standard reports and custom reporting options. You can analyse travel spend by department, traveller, supplier, or route; track policy compliance; monitor carbon footprint; and access predictive analytics for proactive budget management.
Dashboards provide real-time visibility into programme performance, costs, and traveller wellbeing metrics.