The road to future frictionless travel 

With all the talk of a ‘new normal’, we aren’t entirely sure what that means. While there are some constants in our world, there is also always change. Innovation, behaviours and trends have been shifting and evolving for years, for decades.

Technological breakthroughs happen almost daily. It’s opening up endless possibilities for the travel industry and as part of that, how it works with procurement and other teams in large companies around the world. But it also presents its challenges; we all know it’s not easy as flicking a switch.