Case studies

Learn how FCM Consulting implemented a comprehensive car hire Request for Proposal (RFP) process to deliver outstanding results in a challenging market for a leading construction and mining equipment provider.

A client had noticed discrepancies between its travel and expense data. FCM set about designing a reporting and reconciliation tool to bridge the gap.

Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.

We've handled a variety of common and not-so-common bumps in the road, pain points, and unique situations when it comes to corporate travel. Read these quick snapshot stories to uncover the details.

What happens when a medical emergency hits while you’re stuck on an oil rig? Find out in the latest marine and offshore travel case study from FCM Travel.

COVID-19 completely changed corporate travel. Find out how FCM Travel helped bring our travellers home throughout the pandemic.

In 2018, Hurricane Florence formed. Find out how the team here at FCM Travel kept our travellers safe during a natural disaster.

JTI collaborated with FCM Consulting to share information and updates about the Global Indirect Procurement team and the wider travel industry.

An American Fortune 100 multinational consumer goods manufacturer – which produces a multitude of personal care items – decided it was time for a new travel management company (TMC).

Having grown from a family-owned company to operating in over 20 countries, Charles River Laboratories needed to globally consolidate their travel programme for the first time. Discover how strong collaboration made it possible.

When JTI's major incumbent TMC handed them such short notice, how were we going to get 72 countries live in time?

When COVID turned the world upside down, the JTI team improvised with their TMC RFP process. Discover how their priorities shifted and what internal challenges were faced.