White papers

After a pause of business travel, FCM and GBTA felt it was time to assess the state of technology used in travel programmes to see how, if at all, needs have changed. In a joint piece of research, we surveyed travel managers across North America, Europe and Asia Pacific to explore how technology has changed the travel manager’s role and the travel programme-to-TMC relationship.

Travel is back with earnest. With COVID travel restrictions rapidly disappearing around the world, it wasn’t long until travellers returned in their droves to airports and hotels. However, with inflation at a high, some borders opening later than others and employment constraints across the travel industry, the recovery hasn’t been without its challenges.

We break down the three core areas of travel program consolidation and explain the benefits of each.

The COVID pandemic has prompted car rental companies to look inward, re-asses their way of working and streamline operations. If you’re curious about the latest trends in the car rental industry, check out our white paper.

With safety and security of employees high on the agenda for many travel programmes, we’ve created this Travel Risk Review 2021 - 2022 to summarise the risks in 2021 and what security risk levels look like for 2022. 

Driving operational efficiency. That’s the goal for anyone in the procurement game in 2021 and beyond.

Hybrid events may have been pushed to the front out of necessity because of COVID, but now the online event experience is well and truly here to stay.

COVID-19 has turned the world upside down. But what does it mean for corporate travel? Learn more about developments in business travel including emerging trends and how an alternative approach could make a world of difference in your travel programme.

Download our guide to learn more about the developments within the NDC space and its impact on your travel programme. 

Safety and Risk playbook for travel managers in 2021.   Make a complex landscape simple again. 

Last year, we conducted our State of the Market Report which surveyed 1,600 business travel managers, bookers and travellers to gauge their feelings on the outlook of business travel. Now, we’re taking a look back to see how these stats held up.

Finding the right travel management company (TMC) for your business can be tough. Finding the right travel management company during a global pandemic? Now that’s a challenge. To help, FCM has compiled five critical steps you’ll want to keep in mind when going out to bid for your next travel management provider.