FCM UK & Ireland Management Team

Talk to us

Andy Hegley

Andy Hegley

FCM Europe Leader
Andy Hegley

Andy Hegley

FCM Europe Leader
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Matthew Heymans

Matthew Heymans

European Sales Leader
Matthew Heymans

Matthew Heymans

European Sales Leader
Matthew has over sixteen years of experience in corporate travel, having worked in various areas of the industry, and in sales both regionally and globally. He joined FCM five years ago, and more recently became Head of Sales for UK and Ireland, leading a team of Sales Directors. You can usually find Matthew at industry events across the UK – drop him a note to find out where him and the team will be next.
Oz Desai

Oz Desai

Ireland Managing Director
Oz Desai

Oz Desai

Ireland Managing Director
Oz leads FCM's Irish business and is based in Dublin.
Oz's FCM journey began in 2010 at Flight Centre Sea point in Cape Town, where he quickly moved into leadership. While completing my degree ( BCom Management & Financial Management) part time, in 2012 Oz moved to the finance department as a Management Accountant and again moved into leadership. In 2015 he was Appointed Retail Area leader and turned around a challenging region to 2nd most productive area nationally.
He was appointed RSA MD of sister brand Corporate Traveller in April 2017 where he grew the business to record results pre-pandemic.
Katherine Headshot

Katherine McNabb

Marketing Manager UK and Ireland
Katherine Headshot

Katherine McNabb

Marketing Manager UK and Ireland
Katherine brings more than 14 years’ marketing experience to FCM Travel, where she is Marketing Manager for UK and Ireland. Katherine started her career in the energy industry in Australia, going on to manage marketing teams across finance, advertising, property and large scale events such as the Commonwealth Games and Australian Formula 1 Grand Prix. Working across different industries in the UK, Australia and South Africa means Katherine brings a breadth of marketing knowledge to FCM.
Miriam Evans, FCM

Miriam Evans

Meetings & Events Leader
Miriam Evans, FCM

Miriam Evans

Meetings & Events Leader
Miriam heads up the region’s growing meetings and event business, ensuring that our customers are supported in getting back to meeting, collaborating and celebrating in person again She leads a team of experienced operational consultants and planners to combine industry knowledge with strategic expertise. In previous roles at the company, Miriam has worked across sales and as a coordinator for the Global Executive Team.
Ruari Sandison

Ruari Sandison

Head of Productivity
Ruari Sandison

Ruari Sandison

Head of Productivity
Ruari spent over a decade in operational leadership roles in the UK and Ireland, gaining in depth experience of developing streamlined approaches to deliver both savings and efficiency to the customer. He now uses this knowledge in his role as Commercial Improvement Manager, where he works on an individual basis with customers to achieve productivity and value savings.
Laura Saville

Laura Saville

UK and Ireland Head of Account Management
Laura Saville

Laura Saville

UK and Ireland Head of Account Management
Laura is responsible for supporting customers based in UK and Ireland by deploying global strategy and working to progress their travel programme goals through delivering value, outstanding service, technology deployment amongst other streams. She is driven by a customer-centric mindset and leads her tight-knit team with the same values. Laura has had a long career with FCM and its sister brands – over two decades in total – and brings her years of experience across different disciplines to everything she does.
Kevin Watkins Headshot

Kevin Watkins

Head of Operations UK
Kevin Watkins Headshot

Kevin Watkins

Head of Operations UK

FCM Global Management Team

Our FCM Management Team is comprised of dedicated leaders who are passionate about business travel management, travel technology, and delivering a high level of customer service across the globe.

Talk to us

Marcus Eklund

Marcus Eklund

Global Managing Director
Marcus Eklund

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Jo Lloyd

Jo Lloyd

Global Head of Account Management and Consulting
Jo Lloyd

Jo Lloyd

Global Head of Account Management and Consulting
Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo’s consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.
MICHEL ROUSE

Michel Rouse

Chief Product Officer
MICHEL ROUSE

Michel Rouse

Chief Product Officer
Michel’s extensive 20-year career in the travel technology industry spans diverse roles in research, development, product management, solution design and sales at multi-national technology organisations such as Oracle and Amadeus. Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and delivering modern complex solutions to customers both large and small. He joined FCM in 2017 as Chief Technology Officer, rising to VP Global Customer Solutions in early 2019 and charged with delivering first class solutions to new and existing enterprise level customers. Michel is now Chief Product Officer for the business globally, focussed on delivering innovative customer focussed technology product. During his time at FCM he has played a key role in helping position the TMC as a technology leader in the travel management space.
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

CFO
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

CFO
Paul’s career with Flight Centre Travel Group began in the UK, where he held the role of group CFO for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic, where he had a central role in ensuring FCM and its sister corporate brands were successfully steered through this challenging period.
Scott Alboni

Scott Alboni

Global Marketing Director
Scott Alboni

Scott Alboni

Global Marketing Director
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
Shaun Clear

Shaun Clear

Global Implementation Director
Shaun Clear

Shaun Clear

Global Implementation Director
Shaun’s experience in the travel industry spans more than 15 years, with extensive experience across product, change management and in leadership roles. As Global Implementation Director, he oversees FCM’s strategy, processes, and teams from the moment we onboard a customer through to how we service them operationally. Shaun holds an MBA from Murdoch University in Australia.
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
Billy McD

Billy McDonough

President, Americas
Billy McD

Billy McDonough

President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Mel Elf

Melissa Elf

Managing Director, ANZ
Mel Elf

Melissa Elf

Managing Director, ANZ
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programs.