When a crisis occurs, it’s important to know quickly that your travelers are safe. That’s why FCM takes a pro-active approach to duty of care, offering 24/7 access to a host of advanced travel risk management tools to ensure you can act fast in a time of emergency.

As a Travel Manager, these tools can be customised to meet the detailed needs of your business travel programme so that when an incident happens, you’re the first to be informed. Our suite of innovative products are designed to ensure that you’re equipped with the tools you need to successfully execute your travel risk management strategy.

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Proactive measures

At FCM Travel Solutions, our products are designed to not only help you react, but to prepare as well. The FCM Secure Dashboard is powered by our partners at WorldAware and can help you manage ongoing situations as well as assess risks before they happen. The user-friendly dashboard layout of Secure provides quick visibility of the most relevant information while the multiple filters enable easy manipulation of the data to meet your specific reporting needs.

Reports can be scheduled to run automatically, providing automatic delivery of reports covering travelers at risk and periodic snapshots of company’s risk profile.

Secure - real-time information

Critical intelligence

When managing ongoing situations, Travel Managers can rely on the Secure Flash Alert, providing the most up-to-date intelligence powered by WorldAware. This tab includes a traveler list or manifest for all travelers departing and arriving out of high-risk areas over the next 3 months and can be customized to your needs.

You can also view all travelers within your organization who have shared their location via our Sam mobile app in one consolidated dashboard view.

COVID-19 Dashboard Now Available

In response to client needs during the current pandemic, FCM has developed a COVID-19 Dashboard which can be deployed to customers via Secure, our travel risk management solution.

The COVID-19 Dashboard is designed to aid all customers by providing accurate and reliable information about the spread of the virus as well as timely departure and arrival reports to assist travel managers locate and communicate with their travellers.

The Dashboard has several components

  • Risk Map outlining the location of confirmed cases worldwide
  • Secure Flash Alert tab providing the most up-to-date Critical Alerts issued by WorldAware along with a list of potentially affected travellers
  • Security and health risk ratings assisting customers to proactively assess the destinations most frequented by their travellers
Secure - Crisis Communications

Crisis communications

Secure is supported by a crisis communications process driven by WorldAware’s Crisis Management Team. Critical information, sourced by intelligence analysts, is pushed out to customers via e-mail and SMS 24/7, whenever an incident occurs. Alerts are also sent to travellers via the Sam app, providing customers piece of mind that their travellers are always armed with relevant information at their fingertips. Security notifications can be configured to be sent both to traveller and travel arranger via Sam and include location sharing features as well as 3rd party emergency contact integration.

Secure delivers a multi-channel crisis communication process to ensure there is never a gap between when an alert is raised and your staff are informed.


FCM Secure is dedicated to providing you with the support you need to execute a thorough and effective risk management strategy. And most importantly, the peace of mind to ensure your global travel programme is a strong one.

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