Insights

During these challenging times a company’s culture is truly put to the test. Those with a genuinely strong employee culture who ‘walk the talk’ will now see their commitment return dividends.

Business travel programme data is not only about your hotel bookings, flight tickets and transfer journeys.

We know that a web interface will not always be the way a client wants to access their data. Not all of our customers in the future will want to log into a reporting platform to see their data.

Travel programme leakage is the bane of any travel programme manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.

There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.

Making sense of airline policies on booking changes and what to do when you have a credit can be a challenge, so we've put together a guide to help answer some of your questions. Everything from what is a travel credit to how to get the best value from your travel credit.

Nervous trepidations or confidently excited? What’s going on inside the mind of your travellers right now. Now that some borders are opening up, businesses have started to test the water of business travel – but how are travellers feeling about returning to the skies and roads?

We’re committed to evaluating your specific travel trends, company culture, unique challenges and strengths, and other features of your programme so that we can design and implement the most effective strategies to achieve your goals – ensuring all your savings opportunities have been explored.

There is no crystal ball to tell us when exactly travel will return, or what we can definitively expect to change, but we know that heightened hygiene measures stemming from Covid-19 will be a critical part of travel moving forward.

COVID-19 made a tremendous impact in the meetings and events space in 2020, leaving many companies shuffling to quickly turn their live event into a virtual one. Now with 2021 in full swing, our specialized meetings & events division, cievents, is taking learnings over the past year and preparing for the shift into the world of hybrid events.