
Road to recovery
We’re turning a corner in the COVID-19 crisis. In many countries around the world, governments are preparing to ease lockdown measures, restart their economies and bridge to a new phase of growth.
Our Pledge to you.
We promise to lead the way out of COVID-19, setting a benchmark for the new normal of business travel. Helping our industries and others come back stronger.
We understand there will be new processes and requirements as we all adjust to the new normal, therefore, through the delivery of 4 pledges over the coming months, we will provide a clear path for navigating a post COVID-19 world.

State of the Market - The Future of Business Travel
68% of companies said that safety would be a key priority in the return to travel.
FCM conducted a multiphase global survey that aimed to understand the sentiment and needs of our clients as they shifted over time. We received responses from business travel managers, bookers and travellers from businesses across the Americas, EMEA, Asia, India, Australia and New Zealand about the future of business travel and the results are in.

Return to Travel Framework
Take the guesswork out of the travel resumption process
Using data gathered from the State of the Market survey, and following hundreds of conversations with our clients and our travel partners, FCM has developed a Return to Travel Framework to remove confusion, create direction and empower customers to take confident action.