FCM Global Management Team

Our leaders embody FCM Travel's dedication to transforming business travel programs, delivering a high level of customer service, and evolving our proprietary technology. Every day they are motivating our out-of-the-box thinkers with FCM's unconventional and energetic spirit. 

FCM is where different happens. Join us on a mission to help the world’s businesses move smoother.

Join our team

marcus eklund

Marcus Eklund

Global Managing Director
marcus eklund

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Cropped_Image Jo Lloyd2

Jo Lloyd

Global Director of Account Management & Consulting
Cropped_Image Jo Lloyd2

Jo Lloyd

Global Director of Account Management & Consulting
Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo’s consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.
Lindsay Straub

Lindsay Straub

Global Head of Sales
Lindsay Straub

Lindsay Straub

Global Head of Sales
Lindsay is a dynamic sales and people leader with a focus on enhancing corporate travel programmes, growth and customer acquisition. She brings more than 15 years of experience in corporate travel to the role. Lindsay oversees FCM's global sales strategy through key initiatives and innovative solutions, working closely with regional sales leaders to drive results.
Scott Alboni

Scott Alboni

Global Director of Marketing
Scott Alboni

Scott Alboni

Global Director of Marketing
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
Shaun Clear

Shaun Clear

Global Vice President, Operations
Shaun Clear

Shaun Clear

Global Vice President, Operations
Shaun’s experience in the travel industry spans more than 15 years, with extensive experience across product, change management and in leadership roles. As Global Implementation Director, he oversees FCM’s strategy, processes, and teams from the moment we onboard a customer through to how we service them operationally. Shaun holds an MBA from Murdoch University in Australia.
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Global Corporate CFO
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Global Corporate CFO
Paul’s career with FCM Travel’s parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He’s played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.
Andy Hegley

Andy Hegley

FCM Europe Leader
Andy Hegley

Andy Hegley

FCM Europe Leader
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Billy McD

Billy McDonough

President, Americas
Billy McD

Billy McDonough

President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.

Flight Centre Travel Group Corporate Executive Team

Meet the team driving the strategy of Flight Centre Travel Group's corporate business.

Chris Galanty

Chris Galanty

Global Corporate CEO
Chris Galanty

Chris Galanty

Global Corporate CEO
Chris Galanty has unrivalled corporate and leisure travel experience gained during his career with Flight Centre Travel Group (FCTG). As Global CEO of Flight Centre’s corporate travel operations, he is responsible for the company’s flagship global travel management division FCM Travel and largest SME specialist business travel provider, Corporate Traveller, plus other specialist FCTG brands. An authoritative voice in the travel industry, Chris has led FCTG’s corporate businesses through the impact of COVID-19 with decisiveness and a determined growth strategy that capitalises on the strength of Flight Centre’s culture.
charlene headshot

Charlene Leiss

President, FCTG Americas
charlene headshot

Charlene Leiss

President, FCTG Americas
Charlene joined Flight Centre Travel Group (FCTG) during the Boston-based Garber’s Travel Service acquisition by FCM Travel Solutions in 2007. A highly successful business leader, Charlene served as Vice President Sales at FCM before being appointed to President for Corporate Brands USA in 2015, and was appointed President of the Flight Centre Travel Group (FCTG) in January 2020.
Steve Norris

Steve Norris

Managing Director, EMEA
Steve Norris

Steve Norris

Managing Director, EMEA
Steve Norris joined Flight Centre as a leisure travel consultant in Uxbridge progressing to store manager over the next three years. In 2005 moved to the UK head office as Head of Land Product, progressing to Group Marketing Director for UK corporate and retail. In 2009, Steve was appointed General Manager Flight Centre UK and in 2011 he was promoted to Corporate MD EMEA responsible for Flight Centre’s business travel divisions. Over the next eight years, under his stewardship, both FCM Travel and Corporate Traveller achieved major growth, winning and retaining significant new customers, to become dominant TMCs in their respective markets. In January 2020, he took over his current role as Managing Director of Flight Centre’s EMEA, with overall responsibility for both the leisure and corporate businesses.
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
John Morhous headshot

John Morhous

Chief Experience Officer, Corporate Americas
John Morhous headshot

John Morhous

Chief Experience Officer, Corporate Americas
John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG’s corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.