Cookies Policy

Introduction

This page, with our Privacy Policy, details our use of cookies on this website. By using this site, you indicate that you accept this Cookies Policy and our Privacy Policy and you agree to abide by them. If you do not agree to these, please do not use this website. 

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. 
 

What Are Cookies?

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may link the information we store in cookies to any personal information you submit while on our website. Cookies save data about individual visitors to the website, such as the visitor’s name, password, username, screen preferences, the pages of a website viewed by the visitor, and the advertisements viewed or clicked by the visitor.
 

What Do We Use Cookies For?

We use cookies to identify a visitor's browser, to anonymously track visits or to enhance the experience of the website. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. When a visitor revisits the website, we may recognize the visitor by the cookie and customise the visitor’s experience accordingly. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still have access to our website, but your ability to use some areas of our website, such as contests or surveys, may be limited.

Web Beacons / Gifs

We employ a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ or users’ personal information.

3rd Party Tracking

The use of cookies by our partners, affiliates, tracking utility company or service providers is not covered by this Policy. We do not have access or control over these cookies. Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our website. We do not tie the information gathered to our customers’ or users’ personal information.

Behavioural Targeting / Re-Targeting

We partner with third party ad networks to either display advertising on our websites or to manage our advertising on other websites. Our ad network partners use cookies, Web beacons and other technologies to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. We may use your actions on our website to inform behavioural targeting or re-targeting marketing activities. You won’t receive targeted marketing communications via mail outs or electronic marketing unless you have provided marketing consent.

If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here and here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads or targeted ads where third parties do not honour opt-out capabilities.
 

Types Of Cookies We Place

We use different types of cookies on our website to enhance your experience and ensure our site functions as intended. Types of cookies we may place, and not limited to:

Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionalities such as security, network management, and accessibility. Without these cookies, the site may not work correctly, and you would not be able to access certain features.

Performance Cookies

These cookies help improve the performance of our website by collecting information on how visitors use our site, such as which pages are visited most frequently, and if any error occurs. While these cookies do not collect personal information, disabling them may affect your ability to navigate our site smoothly.

Functional Cookies

These cookies allow our website to remember choices you make, such as language, or region, to provide a more personalized experience and enhance usability. They may also enable certain features like live chats or video playback. Disabling these cookies may impact your experience, as some features may not work as designed, leading to a less customized and potentially less user-friendly experience.

Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests, and help measure the effectiveness of our marketing campaigns. While disabling these cookies will not affect the core functionality of our website, you may see less relevant advertising.
 

Third Party Cookies

When you visit certain sections of our website and/or use our mobile application, third parties may place cookies on your computer’s browser and/or make use of web beacons to collect information.  This information may include things such as your use of the website or mobile application, device and browser information and ad data. The information generated by the cookies and web beacons about your use of the website is transmitted to those third parties.  This information is then used for the purpose of compiling statistical reports to enable us to measure and analyse the number of visits to the site and its pages, the average time spent on the site and the pages viewed; serving targeted advertising to you (including use to target advertising on other sites or applications based on your online activity); providing us with services and enhancing/improving our website, mobile application and the third party’s technology products and services.

Our current providers, and information regarding their data practices and how to opt out, include the following:


Cookies used on this website 
__utm.gif

Provider: google-analytics.com 
Type: Pixel 
Expiry: Session 

Cookie purpose description: Google Analytics Tracking Code that logs details about the visitor's browser and computer.

__utma

Provider: Google Analytics 
Type: HTTP 
Expiry: 2 years 

Cookie purpose description: Collects data on the number of times a user has visited the web site as well as dates for the first and most recent visit. Used by Google Analytics.

__utmb

Provider: Google Analytics 
Type: HTTP 
Expiry: Session

Cookie purpose description: Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.

__utmc

Provider: Google Analytics 
Type: HTTP 
Expiry: Session

Cookie purpose description: Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

__utmt

Provider: Google Analytics 
Type: HTTP 
Expiry: Session 

Cookie purpose description: Used to throttle the speed of requests to the server. 

__utmz

Provider: Google Analytics 
Type: HTTP 
Expiry: 6 months 

Cookie purpose description: Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

_ga

Provider: Google Analytics 
Type: HTTP 
Expiry: 2 years 

Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

_gat

Provider: Google Analytics 
Type: HTTP 
Expiry: Session 

Cookie purpose description: Used by Google Analytics to throttle request rate.

_gid

Provider: Google Analytics 
Type: HTTP 
Expiry: Session 

Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

collect

Provider: google-analytics.com 
Type: Pixel 
Expiry: Session 

Cookie purpose description: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

Managing Cookies Usage

You may block the installation of cookies by certain settings provided by your browser software; we would like to inform you however that in this case you may not be able to have full access to all functions on this website. Furthermore, you can prevent the compilation of data (including your IP address) through cookies and website use by downloading and installing the browser plug-in available through the following link: https://tools.google.com/dlpage/gaoptout?hl=en

If you have any concerns about material which appears on this website, please contact us at corpdigital@flightcentre.com

Updated: August 26, 2024