Meet The Team
Managing Director Nordics
Being the Managing Director for FCM Nordics means Bodil will lead with a strong local strategy in line with and enhancing the global strategy. Bringing forward the local expertise and products to realizing one of FCM's DNA being global and locally connected. Bodil works together with the Nordic team to show continuous growth and success. Bodil has been in travel industry for 25 years and has leading experience from different departments as finance, operations, account management and sales.
Hege K. Bergsløkken
Head of Account Management Nordics
Hege has always worked in the travel industry. For the most part with Corporate travel and across many different departments. Account Management is closest to her heart and main focus is to build a strong and long-term relationship with the clients. This through trusted partnership, great traveler satisfaction and retention. Hege leads a Nordic team of Account Managers and the teamwork both with local and global clients.
Country Manager Denmark and Multinational Sales
Torben Nygaard, Country Manager Denmark and Multinational Sales. Dedicated to helping customers streamline their corporate travel program as travel policy, ensure compliance in the client’s setup, optimize savings, offer sustainable travel process and ensure successful implementation of new solutions.
Head of Meetings & Events
Louise has long experience in the travel business specific within corporate Meetings and Events. She has started and developed several teams in different travel agencies and MICE organizers in Stockholm over the years. Louise works close with our clients and have a big understanding of their needs and no matter if it´s about smaller meetings or a big event. Louise can arrange whatever the clients want. She also leads the Nordic Green Team and make sure FCM works strategically with sustainable questions and are an attractive company for both our staff and our clients.
Annika has more than 20 years of experience in the travel industry starting her journey in retail before moving on to Finance where she has broad expertise. In her role as Head of Finance Nordics she looks after four countries, Sweden, Norway, Denmark and Finland together with her team. She is part of and works closely with the Nordic Management team to bring the business forward as well as with the European FCM Finance team.
FCM Europe Management Team
Managing Director, EMEA
Steve Norris joined Flight Centre as a leisure travel consultant in Uxbridge progressing to store manager over the next three years. In 2005 moved to the UK head office as Head of Land Product, progressing to Group Marketing Director for UK corporate and retail. In 2009, Steve was appointed General Manager Flight Centre UK and in 2011 he was promoted to Corporate MD EMEA responsible for Flight Centre’s business travel divisions. Over the next eight years, under his stewardship, both FCM Travel and Corporate Traveller achieved major growth, winning and retaining significant new customers, to become dominant TMCs in their respective markets. In January 2020, he took over his current role as Managing Director of Flight Centre’s EMEA, with overall responsibility for both the leisure and corporate businesses.
FCM Europe Head of Sales
Jo Greenfield first joined Flight Centre Travel Group in 1999 as a leisure consultant and her 20-year career with the company has spanned diverse leisure and business travel leadership roles. She was appointed General Manager of FCM UK & Ireland in 2012, and spearheaded the evolution of FCM over six years. Under her leadership, FCM UKI doubled turnover and established itself as a truly global player in the TMC market. Jo spent 18 months leading FCTG’s Corporate Land division through transformational change, before returning to FCM in 2020 to lead European sales.
FCM Europe Head of Operations
Andrew Boxall started his career at Flight Centre Travel Group in late 1997 as a retail travel consultant in Brisbane. Andrew continued to gain experience in more senior positions across a number of business areas, achieving the Managing Director role for the FCM businesses in the UAE. This international experience stood Andrew in good stead to take on the leadership of FCTG’s European operational interests in 2018, a growing business that now includes, Ireland, France, Switzerland Netherlands, Germany, Denmark, Sweden, Norway and Finland.
FCM Europe CFO
Gary Hibberd began his Flight Centre Travel Group career in 2014, bringing his financial training to the organisation. In the subsequent years, Gary has predominantly worked across the European business in various roles, culminating as Emerging Europe Finance Director. Gary is now the FCM Europe CFO, driving commercial models and taking responsibility for the commercial profitability of FCM’s equity markets across Europe by taking leadership of the European finance team.
FCM Europe Head of Technology
David has over ten years of senior management experience with Flight Centre Travel Group, and came across to the Corporate Business after a successful tenure leading the group’s retail business in UKI. He is now the CTO for EMEA, and has overseen the launch of multiple projects including deploying SAM :] in Corporate Traveller, and the successful implementation of several of the largest customers in FCM’s history. David works closely with global technology leadership to ensure sharing of best practice.
FCM Global Management Team
Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Global Sales Director
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Global Head of Account Management and Consulting
Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo’s consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.
Global Marketing Director
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
Global Implementation Director
Shaun’s experience in the travel industry spans more than 15 years, with extensive experience across product, change management and in leadership roles. As Global Implementation Director, he oversees FCM’s strategy, processes, and teams from the moment we onboard a customer through to how we service them operationally. Shaun holds an MBA from Murdoch University in Australia.
Global Product Director
Cesc accumulates more than 15 years of experience designing and managing digital products. Before joining the travel industry, he worked for 10 years years in the video-game industry working as UX designer, product manager and creative director in different start-ups. In 2014, Cesc co-founded Sam :] , the award winning digital assistant that FlightCentre acquired on 2017. Since then, Cesc has been working to apply the same principles that made Sam :] a success to the whole FCM digital experience.