FCM Travel Releases ‘Sam for browser,’ Bringing Its Intelligent Assistance into the Browser to Enhance Key Steps Across the Business Travel Journey

Free Browser Capability Streamlines Flight Booking and Expense Reporting While Helping Business Travellers Stay Connected to Their Managed Travel Programme

New York, NY (October 13, 2026) – FCM Travel, the flagship large market business travel division of Flight Centre Travel Group, today announced the release of ‘Sam for browser,’ designed to bring the same intelligence that powers Sam, FCM’s digital travel assistant, within FCM’s ecosystem to Chrome and Edge to improve the beginning and end of the business travel experience. The new browser extension enables travellers to quickly redirect from external flight-search sites into their corporate booking tool, while also simplifying and automating expense reporting.

Business travellers often turn to familiar sources such as Google Flights, Expedia, or Skyscanner to search and plan their trips, a challenge that travel managers frequently raise. With this new capability, FCM is extending its assistance beyond its own platform to meet travellers where they are, providing a seamless connection between external search options and the corporate travel programme.

With just one click, travellers can move into FCM Booking, FCM’s proprietary booking tool, or other supported online booking tools, with flight search details automatically populated. The new extension can help reduce leakage and improve visibility into bookings, supporting greater policy compliance and increased access to negotiated rates.

With the needs and preferences of today’s business travellers constantly evolving, it’s more important than ever to meet travellers where they are throughout the business travel journey. By bringing Sam into the browser, we’re providing a new way for travellers to navigate the bookends of their travel experience, from the search to the receipt.

-Jess Dunderdale, Global Head of Product, FCM Travel

‘Sam for browser’ also expedites expense reporting at the end of the trip. Travellers simply upload a photo of the receipt, confirm the details, and submit the expense. The browser extension uses AI to read the uploaded receipt and autofill the expense into Concur Expense, with no need to manually enter information such as the vendor, amount, and date. By reducing manual entry, the feature can minimise corrections that may otherwise require follow-up with finance teams.

The capability is built to reduce friction at key moments in the process, from searching and booking a trip to submitting an expense at the end, Dunderdale added. By integrating FCM’s intelligence directly into the browser, we’re helping create a smoother experience and making it easier for travellers to stay within the managed travel programme.

Starting today, ‘Sam for browser’ is free to download and available to all travellers, including those beyond FCM’s existing customer base. FCM will continue to add new features that enhance the business travel experience. This launch is another step in Sam’s journey, reflecting FCM’s commitment to bringing intelligent solutions to travellers wherever they are.

FCM will showcase ‘Sam for browser’ at Business Travel Show America this week, October 14-15, at the Javits Center in New York City. Attendees can stop by booth #425 to learn more, and additional information is available on FCM's website.