Dedicated to empowering business travel programs
At FCM, we believe corporate travel management shouldn't come with limitations. That you deserve a business travel experience that's flexible, consistent, and adapts to the ever-changing corporate travel landscape.
Whether your enterprise needs tailored business travel solutions, event management, or assistance with strategic projects, we're here to help you navigate the complexities of corporate travel. Escape the straitjacket of other travel providers; discover the alternative and empower your business travel program to deliver return on investment and delight your travellers.
Collaborating on travel programs with
Technology built with you in mind
Craving a smooth way to book and manage business trips online that perfectly complements your travel expert support? Want to easily search and pull reports for travel insights, and view your approval notifications in one place (yes, even cross-online booking tool)?
Our customers felt the same way. That’s why we built the FCM Platform, a travel management ecosystem that wraps around and enhances your booking tools and systems to streamline corporate travel management.
With this one platform, you get:
- Global consistency for booking and managing business travel
- Custom features and user experience for managers, bookers and travellers
- Actionable insights for bigger savings and strategy
- To be part of the platform’s evolution, with feedback loops driving corporate travel innovation
Tailored travel services that work for all
Corporate travel management that keeps everyone...
Travel Hub
From The Th!nk Series to FCM Consulting’s Quarterly Trends Reports, to practical travel advice and insights to elevate programs.
Explore the Travel Hub.
Services and culture, certified
Recognised as a Customer Champion by the Australian Financial Review (AFR), our customer-centric approach has been at the heart of everything we do.
With 20+ years of globally consistent service tailored to flex as needed, user-driven travel tech, greater visibility, and content that speaks to what matters most, our customers control every step of their journey with FCM.
We’re proud to stand alongside some of the top organisations in Australia and New Zealand, celebrated for their approach to creating significant value for customers and distinctive ways of doing business.
Frequently Asked Questions
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How can I reset my password?
From the login screen, simply follow the prompts to reset your password using the email address linked to your user profile. Your business may also consider enabling Single Sign On (SSO) to make logging in even easier in the future!
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I am a supplier with a chargeback enquiry. Where do I go?
If you’re a supplier with a chargeback enquiry, reach out to our Accounts Payable team via ap.queries@fcmtravel.com.au.
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Where can I find a contact number (For Chargeback, general support, or my account manager)?
Did you know FCM Platform lets you manage most of your travel program independently? However, we also prioritise exceptional service. When you need help, you can find the contact details for your local FCM Travel Team in the "Help and Support" section of our online platform.
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I have a booking amendment/question about my booking. What should I do?
FCM offers users the flexibility to modify most bookings online. Simply log in to our platform via desktop or your mobile browser and navigate to your trip’s itinerary to manage your changes. For direct bookings or intricate changes, contact your dedicated travel team for personalised help.
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What is a Corporate Travel Management Platform?
A corporate travel management platform is a dynamic software solution designed for efficient business travel oversight. It streamlines tasks like travel booking and expense management within a company's corporate travel program, ensuring compliance with policies. FCM’s all-in-one corporate travel management platform does all this by leveraging advanced technology, flexible integrations, and a smooth, AI-powered user experience to enhance your travel experience.
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What is the benefit of using a Corporate Travel Management Company?
Using a corporate travel management company (like FCM) brings control to your corporate travel program by maximising cost savings, keeping your travellers safe, access to exclusive supplier deals, expert support, and in-depth reporting capabilities. FCM helps large-scale companies with complex needs and many travellers find unique solutions that work effectively.
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How is FCM different from other Corporate Travel Management companies?
Simple, seamless, flexible – FCM leverages the best, proven technology and solutions out there combined with the best travel consultants in the industry and award-winning service, to help you manage and optimise your business travel program with ease. FCM is the expert at providing corporate travel solutions to enterprises across various industries, including mining, marine, academic, government and construction and engineering.
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How can a Corporate Travel Management platform help me save money?
An online booking tool (like FCM’s) pinpoints the best available rates and tracks expiring flights credits for instant cost savings. Features like FCM Reporting's analytics also provide insights to enhance your travel program and minimises future expenses.
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Who owns FCM?
FCM Travel is the corporate travel business of travel giant Flight Centre Travel Group (FCTG). With operations in over 95 countries - including Australia - FCM’s global network has the experience and connections you seek in your trusted travel partner.
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Do you have a 24/7 support team?
We provide round-the-clock personal support from our people, anywhere in the world.
If you’re in need of 24/7 Emergency Assistance, you can get in touch via:
International: +61 7 3083 6087
Within AU: 1300 557 854
Email: extended.hours@fcmtravel.com.au