Corporate Travel Management Company & Business Travel Services in Australia

A smooth transition to better travel management 

Discovery Inc., the multinational media powerhouse behind iconic brands like Discovery Channel and TLC, found their perfect travel management partner in FCM. Through a shared commitment to global storytelling and cultural exploration, FCM Travel seamlessly integrated with Discovery's unique mission, delivering tailored solutions and unparalleled support.

The level of customisation that we have been able to achieve has been truly game changing. I love the fact that FCM have been open-minded to my suggestions and are working to make this tool really perform for us.

- Yukari Tortorich, VP of Global Travel Services, Discovery Inc 

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How FCM partnered with a client to create a first-of-its-kind expense reporting tool

A multinational pharmaceutical manufacturing client was experiencing discrepancies between their travel and expense data. They needed to control leakage and learn how to better use their data to communicate with stakeholders. FCM would work directly with the client to design a one-of-a-kind reporting and reconciliation tool that would be used by clients across FCM’s customer base.

Now that we have about a year and a half of spend history, I can start to see what carriers we’re flying, […] I can see what hotel chains we’re using, and we can begin to negotiate based on that spend history some global deals or pricing. FCM is helping us with many integrations, such as […] Expense Connector, so we can start to see a little bit more between Concur on the expense side and FCM on the travel side.

- Tracy Stueve, Sr. Director Finance, Talent, & Projects, World Vision International

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52 countries live in 2 months with JTI

JTI (Japan Tobacco International) had a fragmented travel policy. Sixteen TMCs across the world, operating in more than 80 markets. They had one major TMC but when it came to service and attention, JTI felt like a small fish in a big pond. That's where we came in.

“From the very beginning, we talked through our focuses and implementation plan with FCM. The team were super agile. They knew what was really critical to get this up and running, and what could wait"

- Nicole Rimmer, Global Category Manager Travel & Events, JTI

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Guiding a Fortune 100 Insurance Company to Successful Organisational Change

“Not only did FCM provide comprehensive, customised materials and sessions, they consistently took the time to listen and understand our culture, and then flexed to align with our needs”.

That's what the travel manager of a well-known Fortune 100 insurance company said about implementing FCM Travel, after 10 years with their incumbent TMC.

Discover how agility and partnership-focused goals were a perfect match for this global business travel program.

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