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The explosion in the availability of data in the past decade has enabled suppliers to understand better what experience makes which groups feel comfortable. The result has been a growth in brands as accommodation suppliers refine their offerings to target specific groups of travellers.

Business travellers want to access a wide range of content, in a simple way and in the channels they choose. It’s up to travel management companies, suppliers and technology partners to find ways to do this in the complex environment in which they operate.

Why are more carriers making the fourth cabin part of their new three-cabin configurations? Premium economy hits all the right corporate notes.

FCM Travel Solutions, which has a presence in over 95 countries globally, is ending 2019 on a high after being named the World’s Leading Travel Management Company at the World Travel Awards for the ninth consecutive year.

Travel managers agree that data is vital, but identifying which data is needed will vary among programmes. The data that company travel programmes generate also has significant value, yet tapping into it is a much bigger task than unearthing the nuggets hidden in the behaviour of individuals.

While we may be familiar with the traditions held in the UAE, it’s important to educate yourself on being a smart traveller and what to expect while travelling during Ramadan. Here are our top tips...

Over decades, FCM has competed to win thousands of customers. We’ve seen the good, the bad and the ugly. You would be surprised at the number of these which lack clearly stated objectives and fail to define the specific challenges of the programme. We've identified the top 5 ways you can seriously mess up a corporate travel RFP.

FCM Travel Solutions UAE is proud to announce that it has been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute United Arab Emirates.

Our people have a vested interest in the success of your travel program. We reward the right behaviours to ensure your objectives are exceeded.

It’s no secret that hotel brands have been going head to head with the major online players for their customer’s loyalty for some years now. 

We consulted Boston-based Charlene Leiss to discover what if anything was different in the world of travel management in the US. It’s easy to see why Leiss is Flight Centre Travel Group’s President, Corporate Brands in the US. She exudes authority and her market knowledge is impressive. Her thoughts on business travel make her a living and breathing example of her view that corporate clients believe that it’s important for their TMC to be the experts and forward-thinking.