FCM UAE Management Team

Our FCM Management Team is comprised of dedicated leaders who are passionate about business travel management, travel technology, and delivering a high level of customer service across the region.

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Ciarán Kelly MD for FCM UAE

Ciarán Kelly

Managing Director - MEA Network Leader
Ciarán Kelly MD for FCM UAE

Ciarán Kelly

Managing Director - MEA Network Leader
Ciarán, FCM's MEA regional leader since 2012, leads sales, account management, and growth strategy. Collaborating with global leadership and regional managers, he has tripled FCM's presence in MEA over a decade, expanding to 30+ locations.
With 20 years in travel management, he excels in business culture, people development, and winning new business. Ciarán's extensive experience includes key roles in business development and senior management across FCM's EMEA operations, since joining in 2002. An expert in efficiency and growth, he is poised to elevate your business.
Sunil FCM UAE

Sunil Gauniyal

General Manager Finance & Operations UAE & KSA
Sunil FCM UAE

Sunil Gauniyal

General Manager Finance & Operations UAE & KSA
With nearly two decades at FCM in India and the UAE, Sunil boasts expertise across finance, sales, operations, and supplier products. His role encompasses developing growth strategies, executing plans, budgeting, and forecasting.
Sunil excels in enhancing revenue and productivity while providing comprehensive data analysis for effective revenue management and forecasting.
Alexa Georgiannis Marketing UAE

Alexandra Georgiannis

Marketing Specialist
Alexa Georgiannis Marketing UAE

Alexandra Georgiannis

Marketing Specialist
Alexa began as a travel consultant with Flight Centre Travel Group in South Africa and now has nearly two decades of experience. Evolving through roles in Account Management, Customer Implementations, and FCM Technology, she now leads FCM's Marketing strategy in the UAE. Alexa is dedicated to promoting inclusiveness, diversity, and development, serving on the 'Women Wise' board to prioritise these values for women in the organisation.
Gaurav Narchal FCM UAE product

Gaurav Narchal

FCM Product & Development Manager
Gaurav Narchal FCM UAE product

Gaurav Narchal

FCM Product & Development Manager
With two decades in the travel industry, Gaurav has transitioned from a travel consultant to the UAE's Product and Development Manager at FCM. He passionately drives technology initiatives, focusing on operational efficiency through workflow automation and robotics. Gaurav's pivotal role enhances customer and operational benefits, ensuring access to top-notch supplier content, services, and cutting-edge technology in the market.
Kashish Am&Sales leader UAE

Kashish Mahboobani

FCM Account Management & Sales Leader
Kashish Am&Sales leader UAE

Kashish Mahboobani

FCM Account Management & Sales Leader
Kashish boasts a remarkable 20-year career in travel, covering account management, leisure, and airline sales. Leading her team of Account Managers and Business Development at FCM for over a decade, she focuses on growth and retention aligned with senior leaders' vision. Kashish excels in business planning, strategic recommendations, and implementing procedures to enhance customer travel programmes.
Hari Ops leader UAE

Hari Kumar

FCM Operations Manager
Hari Ops leader UAE

Hari Kumar

FCM Operations Manager
Hari, a key figure at FCM for nearly 25 years, spearheads operational excellence in the UAE & KSA. He prioritises continuous learning and development, leads reservation consultants, and ensures efficiency. Hari emphasises understanding clients' needs, solving problems, and delivering solutions for constant customer improvement as the foundation for retaining FCM customers.

FCM Global Management Team

Marcus Eklund

Marcus Eklund

Global Managing Director
Marcus Eklund

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Cropped_Image Jo Lloyd

Jo Lloyd

Global Director of Account Management & Consulting
Cropped_Image Jo Lloyd

Jo Lloyd

Global Director of Account Management & Consulting
Jo is an innovator in supplier strategy and preferred programmes, having always worked in corporate travel. Her extensive knowledge includes 15+ years working in TMCs, and roles at ACTE and Qatar Airways. Jo went on to found Nina & Pinta Consulting Services, specialising in travel programme optimisation, and sales effectiveness. Now as the global lead of account management and consulting at FCM, Nina & Pinta has integrated into the FCM brand.
Lindsay Straub

Lindsay Straub

Global Head of Sales
Lindsay Straub

Lindsay Straub

Global Head of Sales
Lindsay is a dynamic sales and people leader with a focus on enhancing corporate travel programmes, growth and customer acquisition. She brings more than 15 years of experience in corporate travel to the role. Lindsay oversees FCM's global sales strategy through key initiatives and innovative solutions, working closely with regional sales leaders to drive results.
Scott Alboni

Scott Alboni

Global Director of Marketing
Scott Alboni

Scott Alboni

Global Director of Marketing
Scott has been in the business travel industry for over 10 years, across 3 major TMCs and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. He is responsible for managing FCM's global marketing strategy, communication and public relations activity and overseeing products to market. Scott is responsible for ensuring the continued growth and consistency of the FCM brand in all markets.
Shaun Clear

Shaun Clear

Global Vice President, Operations
Shaun Clear

Shaun Clear

Global Vice President, Operations
Shaun oversees the strategic evolution of FCM’s operating model globally, focused on digital transformation, service excellence and global consistency. He has worked for FCM since 2013 in senior leadership roles across 3 continents, bringing visionary leadership with a truly global mindset. Shaun plays a pivotal role in delivering FCM’s strategy to market, ensuring successful execution of business objectives across all markets. Shaun is an MBA holder from Murdoch University (Singapore).
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Global Corporate CFO
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Global Corporate CFO
Paul’s career with FCM Travel’s parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He’s played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.
Andy Hegley

Andy Hegley

FCM Europe Leader
Andy Hegley

Andy Hegley

FCM Europe Leader
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Billy McD

Billy McDonough

President, Americas
Billy McD

Billy McDonough

President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand is Managing Director for Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange, moving to Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry, before joining FCM.