Insights

Coronavirus Update

The World Health Organization has announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, COVID-19. At least 62 airlines from 45 countries have suspended or cancelled flights to mainland China and/or Hong Kong due to the outbreak.

Four Reasons Not to Postpone Your 2020 Hotel RFP

There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.

Business Update - FCM secures significant additional funding

Flight Centre Travel Group (FCTG), has secured AUD $900 million in additional funding to further strengthen its balance sheet and liquidity position and prepare for further growth once the prevailing business climate improves.

How to fly safe and arrive well during COVID-19

When it comes to spreading disease, the aviation industry gets a bad rap. It’s true that increased global air travel over the past decade means viruses spread more quickly, but planes themselves aren’t to blame. Anywhere that large groups gather and mix are equally susceptible, but COVID-19 travel bans have put the spotlight on air travel.

COVID-19 Travel: All Your Coronavirus Questions, Answered

Concerned about the spread of the new coronavirus and how it will affect your travel plans? Here’s what you need to know.

Supporting your people during COVID-19

As COVID-19 dominates domestic and international headlines – open, transparent and timely communication is the key to reducing anxiety amongst business travelers. Words like pandemic and epidemic can create unnecessary fear, so business managers need to take the lead to reassure travelers that their well being is paramount.

Latest on Boeing Grounding

All Boeing 737 Max 8 and 9 aircraft are grounded until May at thew earliest following this month’s fatal Ethiopian Airlines crash which killed 157 people from 35 nations, the US Federal Aviation Administration (FAA) has announced.

The Impact of Premium Economy Expansion on Corporate Travel Policies

Despite the partial federal government shutdown, U.S. travel volume was up 3.2% year-on-year in January. International and domestic business travel are both growing. As are the premium economy cabins of most U.S. airlines.

What Will the Business Travel Platform of Tomorrow Look Like?

Data analytics, artificial intelligence and virtual reality. Each plays an increasingly prominent role in our lives, so it’s logical to assume that each will become equally important in the sourcing, planning and fulfillment of business travel.

Measuring Traveler Satisfaction and Why Happy Travelers Means Loyal Employees

Most travel managers wouldn’t have needed 2018’s survey by ACTE to tell them that mid travelers want more control of their travel experiences, with greater emphasis placed on work/life balance and greater empowerment to make their own decisions.

Destination Guide: Québec City

If you’re lucky enough to find yourself in Québec City, the capital of the province of Québec (nope, it’s not Montreal), get ready to be charmed by a city built on more than 400 years of history and culture.

Combine your Marriott and Starwood Loyalty Accounts

Marriott Rewards, SPG, and The Ritz-Carlton Rewards now offer you booking, earning and redeeming at all hotels across all of our participating brands. Starting now, you only need one account to access these elevated benefits.

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