Insights

Coronavirus Update

The World Health Organization has announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, COVID-19. At least 62 airlines from 45 countries have suspended or cancelled flights to mainland China and/or Hong Kong due to the outbreak.

Staying fed under new in-flight food & beverage restrictions

New COVID-19 restrictions have made eating in the airport and onboard more difficult, and travellers should get used to either prepping food or having a meal plan prior to heading to the airport. Here are some tips.

Agile technology to support Duty of Care

Over the past few months FCM has been fast tracking its agile technology development roadmap, which has seen multiple releases and upgrades made to ensure customers have the latest COVID-19 information at their fingertips.

How will buying behaviour change in the future?

A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behaviour of organisations is likely to change.

Will leakage from travel policies be impacted by COVID-19?

Travel program leakage is the bane of any travel program manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.

Data analytics cutting business travel costs

Using data to map your road to recovery

Data analytics can help companies see into the future by providing meaningful indicators that can be used to plan for a return to travel. FCM's latest Recovery Analytics Dashboard is assisting customers to do just that.

Four Reasons Not to Postpone Your 2020 Hotel RFP

There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.

Business Update - FCM secures significant additional funding

Flight Centre Travel Group (FCTG), has secured AUD $900 million in additional funding to further strengthen its balance sheet and liquidity position and prepare for further growth once the prevailing business climate improves.

How to fly safe and arrive well during COVID-19

When it comes to spreading disease, the aviation industry gets a bad rap. It’s true that increased global air travel over the past decade means viruses spread more quickly, but planes themselves aren’t to blame. Anywhere that large groups gather and mix are equally susceptible, but COVID-19 travel bans have put the spotlight on air travel.

COVID-19 Travel: All Your Coronavirus Questions, Answered

Concerned about the spread of the new coronavirus and how it will affect your travel plans? Here’s what you need to know.

Supporting your people during COVID-19

As COVID-19 dominates domestic and international headlines – open, transparent and timely communication is the key to reducing anxiety amongst business travelers. Words like pandemic and epidemic can create unnecessary fear, so business managers need to take the lead to reassure travelers that their well being is paramount.

Latest on Boeing Grounding

All Boeing 737 Max 8 and 9 aircraft are grounded until May at thew earliest following this month’s fatal Ethiopian Airlines crash which killed 157 people from 35 nations, the US Federal Aviation Administration (FAA) has announced.

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