Insights

Onboarding A New TMC

Finding the right TMC for your business is crucial for your travel programme’s success. But once the selection process is complete, how do you ensure a smooth transition between your incumbent and your new TMC, whilst ensuring minimal impact on your travellers?

Coronavirus Update

The World Health Organization has announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, COVID-19. At least 62 airlines from 45 countries have suspended or cancelled flights to mainland China and/or Hong Kong due to the outbreak.

Budgeting for Travel in 2021: Where do you start?

What (and how) should I budget for 2021? 2020 has had a huge impact on so many areas, and finance has not been immune to it. Businesses of all sizes have had immense pressure to continually reforecast budgets with each major announcement made as a result of COVID-19.

TravelFit: How to prioritise your health and wellness when travelling

From handy reminders of how to sanitise your seat area on a plane to utilising our latest travel safety technology, our essential guide to staying healthy while travelling will have you returning home safe and well.

Building traveller confidence in uncertain times

After months of lockdown and social distancing, travellers will need to feel confident that their safety is prioritised before they hit the road. Understanding traveller sentiment and readiness will be key.

Staying fed under new in-flight food & beverage restrictions

New COVID-19 restrictions have made eating in the airport and onboard more difficult, and travellers should get used to either prepping food or having a meal plan prior to heading to the airport. Here are some tips.

Agile technology to support Duty of Care

Over the past few months FCM has been fast tracking its agile technology development roadmap, which has seen multiple releases and upgrades made to ensure customers have the latest COVID-19 information at their fingertips.

How will buying behaviour change in the future?

A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behaviour of organisations is likely to change.

Will leakage from travel policies be impacted by COVID-19?

Travel program leakage is the bane of any travel program manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.

Data analytics cutting business travel costs

Using data to map your road to recovery

Data analytics can help companies see into the future by providing meaningful indicators that can be used to plan for a return to travel. FCM's latest Recovery Analytics Dashboard is assisting customers to do just that.

Four Reasons Not to Postpone Your 2020 Hotel RFP

There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.

Business Update - FCM secures significant additional funding

Flight Centre Travel Group (FCTG), has secured AUD $900 million in additional funding to further strengthen its balance sheet and liquidity position and prepare for further growth once the prevailing business climate improves.

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