Canadian corporate travel services built for complexity, cost, and collaboration
Meet the global partner you need to drive cost efficiency, implement AI-powered tech, and unlock achievable savings opportunities. With a strong presence in 95+ countries, FCM combines people-first service with scalable technology that puts your program goals front and centre.
Here's who we work best with:
Programs that spend between $15-100m
Multinational or large domestic programs operating across multiple markets
Complex approval workflows and policy structures that require custom configuration
Supplier agreements that need to be negotiated, not just selected.
Don't settle for less than your program deserves. Let's talk.
What sets FCM apart
Start calls with hellos, not headaches
You don’t need a call centre, you need a focused team. FCM’s high-touch service model combines dedicated travel consultants with proactive account management to meet the demands of your global team and travel program.
- 97.4% of disruptions resolved within SLAs
- 13.68 seconds median time to answer a call
- 98.3% client retention rate
- 4.6/5 account management approval
Simplify travel with seamless tech
FCM Platform gives managers, bookers, and travellers exactly what they need in one place, from booking tools and approvals to seamless disruption management. Keep journeys moving with Sam, our Platform Intelligence, that anticipates travel disruption and delivers live updates.
- One access point for global and regional content
- Proprietary means FCM controls the roadmap
- Traveller-first design that reduces booking friction
- AI assistant Sam provides live alerts, disruptions, and trip assistance
Enable extraordinary travel with AI
While others figure out AI, our proprietary intelligence, Sam, is already working. FCM’s AI assistant handles everything from policy enforcement to real-time traveller support, delivering immediate efficiency gains across your entire program. It's called automating the ordinary to enable the extraordinary.
- 46,000 hours saved
- 17% productivity increase
- Faster approvals and fewer exceptions
- Designed for multi-personas - managers, arrangers, and travellers
Achieve your goals with data clarity
When you manage thousands of trips yearly and across multiple regions, FCM delivers the actionable insights you need with custom reports, end-to-end visibility across markets, and real-time notifications.
- 3x more visualizations than other reporting tools
- 100+ core reports available
- Clean, consolidated global data
Trusted by complex, global organizations
From automotive leaders to global manufacturers, enterprises choose FCM to unify their travel programs and support their travellers at scale.
