Environment, Social & Governance

Every day, we move thousands of people around the world – a privilege we take to heart. We know it has an impact, and it’s our collective responsibility to preserve and enrich a world worth seeing, for now and the future. 

Through customer partnerships and collaborating with leading organisations and alliances; FCM Travel is working to solutions that enable more sustainable travel choices and reduce carbon footprints. 

Our approach

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Our Planet | Environment, Social and Governance at FCM


Focus on reducing the environmental impacts of travel.
Our Customers | Environment, Social and Governance at FCM


Facilitate informed choices; helping our customers reduce their impact.
Our Partners | Environment, Social and Governance at FCM


Collaborate with our suppliers and travel industry partners to promote a lower carbon travel industry. 
Our People | Environment, Social and Governance at FCM


Prioritise our people’s health and wellbeing while preserving the places we love.

Supporting sustainable-focused programmes

Adaptability is a part of our DNA. So, when our clients ask us to support more sustainable travel programmes, it’s a challenge we’re ready and willing to guide them through. 

From sustainable travel reporting in the FCM Platform to carbon offset projects and sustainable policy advice, our teams and tech are bringing more actionable insights to your ESG targets. And for those that need something more in-depth support, we have the minds at FCM Consulting for that.

Learn more about our sustainable travel products

Programmes we support

Flight Centre Foundation
United Nations Global Compact | FCM Travel Environmental, Social & Governance
Sustainable Development Goals | FCM Travel Environmental, Social & Governance
South Pole | FCM Travel Environmental, Social & Governance
B-BBEE Level 1 Contributor | FCM Travel Environmental, Social & Governance
Reconcilation Australia | FCM Travel Environmental, Social & Governance
Global Sustainable Tourism Council | FCM Travel Environmental, Social & Governance
BT4 Europe | FCM Travel Environmental, Social & Governance

Explore our sustainable travel products.


Michelle Degenhardt, Global Sustainability Officer, Flight Centre Travel Group

Sustainability at FCM

There’s no getting around it – travel uses up energy. Lots of energy. With our global teams flying across the world and back, we had to find a way to counteract all that energy use and pay it back to the environment. FCM’s pathway to net zero includes offsetting our own business travel, including flights and accommodation.

Closer to home, we’re reducing waste, emissions and energy consumption in our offices and through our suppliers to support a brighter future for all. 

“We will leverage our platforms, people and partnerships to facilitate informed choices, helping customers reduce their impact and ensuring our actions benefit our people, destinations and communities”, said Michelle Degenhardt, Global Sustainability Officer for Flight Centre Travel Group.

  Michelle Degenhardt, Global Sustainability Officer, Flight Centre Travel Group

Our journey to net-zero

Our journey to net-zero | Environment, Social & Governance FCM Travel


Caring for the people who care for you | Environment, Social and Governance at FCM

Caring for the people who care for you

People are at the heart of everything we do at FCM. The importance of our people is reflected in our parent company’s number one philosophy, which reads: “Our company is our people. We care for our colleagues’ health and wellbeing, their personal and professional development and their financial security. We believe that work should be challenging and fun for everyone and through work we contribute to our community.”  

We’re constantly pushing to improve the welfare and wellbeing of our people and the communities in which they exist. This starts with proudly supporting diversity and equal opportunities within our teams – you can see our workplace awards here.

Giving back through Flight Centre Foundation

Handing out cheques and calling it a day? That isn’t our style.
We’re all about giving real value, time, effort, and expertise to truly make a difference. 

Flight Centre Foundation is our way of giving back to the amazing communities who let us work, travel, and live alongside them. Over the years, our people have provided solar energy to lightless communities, funded charity drives in natural disasters, and are always on the lookout for projects and charities that will help our global community thrive. More than AU$10.5m and our teams’ time and energy has been donated to a range of causes including: 

  • APAC: Meals with Impact, STEPS Pathways College, For Change Co., Zoe Support Australia, Brainwave Bikes  
  • Americas: Make-A-Wish, disaster relief funds including Hurricane Dorian, No Hungry Holidays  
  • EMEA: Adopt a School programme (Qhobosheane Primary School, Soweto), Macmillan, The Trussell Trust, coastal clean ups in Sweden and South Africa
diversity equity inclusion

​​​​​​Rolling out the welcome mat for all

At FCM Travel, we're like a colourful mosaic, each tile with its special traditions and local flavours. Our difference? We don't just welcome them, we celebrate them!

Our dedication to Diversity, Equity, and Inclusion (DEI) is kind of like our love for travel – limitless and full of enthusiasm. At FCM, we're always learning and growing together. We want a workplace that feels like home, where everyone can shine, develop, and feel like they truly belong. 

Different perspectives in our team? We're all for it! It makes our journey more interesting. Plus, it helps us serve our clients better.


Corporate Governance | Environment, Social and Governance at FCM

Corporate Governance 

FCM’s corporate governance is driven by our parent company Flight Centre Travel Group Limited (FLT), a company listed on the Australian Securities Exchange (ASX). FLT and FCM Travel endorse and comply to ASX’s Corporate Governance Principles and Recommendations. The Board’s Audit Committee oversees climate-related risks and opportunities that the company may confront in the short, medium and long-term. 

Explore our sustainable travel products.