Environment, Social & Governance

Every day, we move thousands of people around the world – a privilege we take to heart. We know it has an impact, and it’s our collective responsibility to preserve and enrich a world worth seeing, for now and the future. 

Through customer partnerships and collaborating with leading organisations and alliances; FCM Travel is working to solutions that enable more sustainable travel choices and reduce carbon footprints. 

Our approach

Our Principles | Environment, Social and Governance at FCM


A culture of collective action and accountability; ensuring everyone is involved and responsible.
Our Planet | Environment, Social and Governance at FCM


Focus on reducing the environmental impacts of travel.
Our Customers | Environment, Social and Governance at FCM


Facilitate informed choices; helping our customers reduce their impact.
Our Partners | Environment, Social and Governance at FCM


Collaborate with our suppliers and travel industry partners to promote a lower carbon travel industry. 
Our People | Environment, Social and Governance at FCM


Prioritise our people’s health and wellbeing while preserving the places we love.

Supporting sustainable-focused programs

Adaptability is a part of our DNA. So, when our clients ask us to support more sustainable travel programs, it’s a challenge we’re ready and willing to guide them through. 

From sustainable travel reporting in the FCM Platform to carbon offset projects and sustainable policy advice, our teams and products are bringing more actionable insights to your ESG targets. And for those that need some more in-depth support, we have the minds at FCM Consulting for that.

Learn more about our sustainable travel products

Programs we support

Flight Centre Foundation
United Nations Global Compact | FCM Travel Environmental, Social & Governance
Sustainable Development Goals | FCM Travel Environmental, Social & Governance
South Pole | FCM Travel Environmental, Social & Governance
B-BBEE Level 1 Contributor | FCM Travel Environmental, Social & Governance
Reconcilation Australia | FCM Travel Environmental, Social & Governance
Global Sustainable Tourism Council | FCM Travel Environmental, Social & Governance
BT4 Europe | FCM Travel Environmental, Social & Governance

Explore our sustainable travel products.


Michelle Degenhardt, Global Sustainability Officer, Flight Centre Travel Group

Sustainability at FCM

There’s no getting around it – travel uses up energy. Lots of energy. With our global teams flying across the world and back, we had to find a way to counteract all that energy use and pay it back to the environment. FCM’s pathway to net zero includes offsetting our own business travel, including flights and accommodation.

Closer to home, we’re reducing waste, emissions and energy consumption in our offices and through our suppliers to support a brighter future for all. 

“We will leverage our platforms, people and partnerships to facilitate informed choices, helping customers reduce their impact and ensuring our actions benefit our people, destinations and communities”, said Michelle Degenhardt, Global Sustainability Officer for Flight Centre Travel Group.

Michelle Degenhardt, Global Sustainability Officer, Flight Centre Travel Group

Our journey to net-zero

Our journey to net-zero | Environment, Social & Governance FCM Travel


People sitting around a meeting table at work

Caring for the people who care for you

People are at the heart of everything we do at FCM. The importance of our people is reflected in our parent company, Flight Centre Travel Group's number one philosophy, which reads: “Our company is our people. We care for our colleagues’ health and wellbeing, their personal and professional development and their financial security. We believe that work should be challenging and fun for everyone and through work we contribute to our community.”  

We’re constantly pushing to improve the welfare and wellbeing of our people and the communities in which they exist. This starts with proudly supporting diversity and equal opportunities within our teams – you can see our workplace awards here.

Giving back through Flight Centre Foundation

Building a brighter future in the communities where we work live and travel 

The Flight Centre Foundation is the heart of the Flight Centre Travel Group’s corporate and social responsibility strategy. It provides company employees with a means to support nominated charities through workplace giving and fundraising initiatives. All staff donations are matched dollar-for-dollar by the company, which also offers a paid program for employees who want to volunteer their time to community charities. 

We work closely with a select group of charity partners on an ongoing basis, supporting key programs and projects to maximise our impact, they include: 

  • The Mental Health Foundation - Through our partnership we provide them with much needed funding, and they help us support positive mental health and wellbeing in our workplace. 

  • The Halberg Foundation - Our annual partnership in the annual Halberg Games, allows physically disabled children to participate in sport. 

  • We also help in times of natural disaster and emergency where we can with one-off appeals. 

Three people walking through sliding doors

​​​​​​Rolling out the welcome mat for all

At FCM Travel, we're like a colourful mosaic, each tile with its special traditions and local flavours. Our difference? We don't just welcome them, we celebrate them!

Our dedication to Diversity, Equity, and Inclusion (DEI) is kind of like our love for travel – limitless and full of enthusiasm. At FCM, we're always learning and growing together. We want a workplace that feels like home, where everyone can shine, develop, and feel like they truly belong. 

Different perspectives in our team? We're all for it! It makes our journey more interesting. Plus, it helps us serve our clients better.


People sitting around a table having a meeting

Corporate Governance 

FCM’s corporate governance is driven by our parent company Flight Centre Travel Group Limited (FLT), a company listed on the Australian Securities Exchange (ASX). FLT and FCM Travel endorse and comply to ASX’s Corporate Governance Principles and Recommendations. The Board’s Audit Committee oversees climate-related risks and opportunities that the company may confront in the short, medium and long-term. 

Explore our sustainable travel products.

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