Clients of FCM in Malaysia | Service Overview

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24/7 Support

You can count on us to have your back, with round-the-clock personal support from our people, anywhere in the world! No matter where you are, with FCM you're in good hands.
Our team will analyse every aspect of your travel management and walk you through how your travel policies, processes and current contracts can change to save you time, hassle, and money.

Monthly reporting

Why run around consolidating receipts? Receive monthly reports outlining how much you’ve spent straight to your inbox.
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Included Duty of Care

Staying safe abroad isn’t easy these days. Take advantage of our traveller tracking, travel alerts and COVID restrictions dashboard at no extra cost.

Up & away in 2 weeks

Why wait to get going? Start booking within a week to take advantage of our team’s expertise.

Clients of FCM in Malaysia | Fee Schedule

FCM offers transparent pricing to our clients, details of which can be found below.

Service Description Fees (MYR)
Air (Bundled) Per air ticket when purchased with a hotel reservation, regardless of destination 50
Air (Domestic) Per ticket 50
Air (Regional) Per ticket 80
Air (International) Per ticket 150
Hotel Per hotel-only reservation, per room 45
Car Per car-only reservation 45
Rail (Domestic) Per rail-only ticket 45
Rail (International) Per rail-only ticket 45
Voids Per ticket, before ticket issuance Free
Changes Per ticket, after ticket issuance See Air/Hotel Fees
Refunds / Cancellation Per ticket, after ticket issuance See Air/Hotel Fees
After Hours Change to Booking Per transaction, during out of office hours. Applies in addition to other applicable fees 120
Hotel / Car Charge Back to FCM Per reservation, whereby post-paid hotel payment is charged back to FCM 150
Visa Management Per passport, inclusive of delivery charges within delivery routes, within standard dispatch schedules – urgent requests charged double 100
VIP / Concierge Supplement Supplementary cost for non-standard services 150
Airport Meet and Greet / Ground Assistance Per direct arrangement with the airports 150
Ground Transfers / Limo Booking Per car reservation 60
Hotel Meeting Room Per meeting room reservation 75
Frequent Flyer Redemption Per redemption 200
Additional Flight Amenities Per request, per ticket (waived if booked with air ticket) 30
Merchant Fees Per applicable transaction 2%
(3% AMEX)

Pricing Notes:

  1. All fees are provided in local currency and are exclusive of all sales taxes/ VAT and merchant fees.
  2. Services not listed may incur a fee and will be communicated to Client in advance.
  3. For some markets rail vendors and rail tickets are per sector and not round-trip. More than one transaction fee may apply for a round-trip.
  4. Domestic is defined as travel within the same country, or between Singapore and Kuala Lumpur. Regional is defined as travel within the same continent and up to four hours in duration. International is all other travel not defined as Domestic or Regional.