If a crisis occurs anywhere in the world, you need to know fast that your travellers are safe. We take that duty of care as seriously as you do, which is why we offer you 24/7 access to a host of intelligent travel risk management tools.

As a Travel Manager, these tools can be customised to meet the detailed needs of your business travel programme so that when an incident happens, you’re the first to be informed. Our suite of innovative products are designed to ensure that you’re equipped with the tools you need to successfully execute your travel risk management strategy.

Our complementary travel alerts, powered by WorldAware, are categorised by risk and destination and if a critical alert is triggered, the Secure Dashboard aids as both a visual analytics tool as well as a customized reporting platform, designed to accommodate your everyday needs.

At FCM Travel Solutions, our products are designed to not only help you react, but to prepare as well which is why the Secure Dashboard is there to help you assess risks before they happen. You will receive a wide range of security and health alerts as well as a country and city risk ratings map in order to inform your forward-planning and be able to view embedded reports immediately in HUB using our travel risk snapshots.

All of this bundled with a comprehensive global crisis communications process, monitored by WorldAware, and delivered to you via e-mail and SMS ensuring that there is never a gap between when an alert is raised and when your staff are informed. With advanced plans offered in coordination with your account manager, Secure is dedicated to providing you with support you need to execute a thorough and effective strategy.

COVID-19 Dashboard Now Available

In response to client needs during the current pandemic, FCM has developed a COVID-19 Dashboard which can be deployed to customers via Secure, our travel risk management solution.

The COVID-19 Dashboard is designed to aid all customers by providing accurate and reliable information about the spread of the virus as well as timely departure and arrival reports to assist travel managers locate and communicate with their travellers.

The Dashboard has several components

  • Risk Map outlining the location of confirmed cases worldwide
  • Secure Flash Alert tab providing the most up-to-date Critical Alerts issued by WorldAware along with a list of potentially affected travellers
  • Security and health risk ratings assisting customers to proactively assess the destinations most frequented by their travellers
Secure - Crisis Communications

Crisis communications

Secure is supported by a crisis communications process driven by WorldAware’s Crisis Management Team. Critical information, sourced by intelligence analysts, is pushed out to customers via e-mail and SMS 24/7, whenever an incident occurs. Alerts are also sent to travellers via the Sam app, providing customers piece of mind that their travellers are always armed with relevant information at their fingertips. Security notifications can be configured to be sent both to traveller and travel arranger via Sam and include location sharing features as well as 3rd party emergency contact integration.

Secure delivers a multi-channel crisis communication process to ensure there is never a gap between when an alert is raised and your staff are informed.


FCM Secure is dedicated to providing you with the support you need to execute a thorough and effective risk management strategy. And most importantly, the peace of mind to ensure your global travel programme is a strong one.

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