
The ultimate business traveller’s guide to Malaysia
Are you heading to Malaysia for a business trip anytime soon? Whether you are a first-time traveller or frequent flyer to the country, Malaysia always leaves business travellers with a rewarding experience.
Malaysia is emerging as one of the prominent destinations for business travel in southeast Asia. Its strategic location, modern infrastructure, diverse economy, and rich cultural tapestry has made it an ideal country to conduct business and host meetings and events.
The country's commitment to economic growth and development has attracted major companies across various sectors, including finance, technology, manufacturing, and logistics.
Whether you are heading to Kuala Lumpur for a business meeting or meeting partners in Penang, navigating Malaysia is straightforward, with well-connected transportation networks and plenty of exploration opportunities. If you're planning a business trip to Malaysia, here's the ultimate guide to ensure a successful and seamless experience:
1. Know the currency
The Malaysian Ringgit (MYR) is the official currency of Malaysia. Upon arrival, it's advisable to obtain some local currency, especially when exploring local eateries or using public transportation. While credit cards and virtual payment methods like Touch 'n Go eWallet and GrabPay are widely accepted, having cash on hand is beneficial for smaller establishments.
2. Language preferences
Malaysia is a multicultural nation with a diverse linguistic landscape. While Malay (Bahasa Malaysia) is the national language, English is widely spoken, especially in business settings. Learning a few basic Malay phrases can be a thoughtful gesture and help build rapport during meetings and events. For instance, you can say “Selamat pagi” to say good morning, or “Terima kasih” for thank you.
3. Business etiquette
Punctuality is highly valued in Malaysian business culture. If you are running late, it's courteous to inform your counterparts in advance. When exchanging business cards, it's customary to use both hands and offer a slight bow as a sign of respect.
A firm handshake is standard, but be mindful of cultural sensitivities, especially when interacting with individuals of different religious backgrounds. Dressing in smart casual or formal attire is appropriate for business meetings, considering the tropical climate.
4. Getting around in Malaysia
Malaysia has an extensive and efficient public transportation system. In major cities like Kuala Lumpur, you can utilise the Light Rail Transit (LRT), Mass Rapid Transit (MRT), and monorail services to reach your destinations promptly and cost-effectively.
In case you are planning to take a cab, you can book them on ride-hailing apps such as Grab, which is commonly used by business travellers.
5. Accommodation for all budgets
Malaysia offers a diverse range of accommodations to suit various budgets and preferences. In Kuala Lumpur, areas like KLCC and Bukit Bintang are popular among business travellers, featuring hotels with state-of-the-art amenities and convenient access to business districts.
Top-rated hotels that are particularly suitable for business travel include the InterContinental Kuala Lumpur, known for its excellent business facilities and meeting spaces, and the Hilton Kuala Lumpur, which offers convenient transport links and executive lounges. For a luxurious stay, consider establishments like the Grand Hyatt Kuala Lumpur or the Mandarin Oriental, both of which offer top-tier service and amenities, ensuring a comfortable and productive business trip.
6. Airport transfers
When in Kuala Lumpur, double check on which airport is your arrival or departure on. The city has two airports - KLIA 1 and KLIA 2. Although most of the international flights land and take-off from KLIA 1, it is always advisable to ensure to avoid last-minute scrambling.
7. Weather conditions
Malaysia enjoys tropical climate year-round with high humidity. So, when packing for your business trip, you can pack breathable and comfortable clothing. If going during the monsoons, don’t forget an umbrella!
8. Bleisure
Combining business with leisure is a growing trend among travellers. Malaysia offers a wide array of attractions to unwind after a busy work schedule. Explore the historic streets of George Town in Penang, relax on the pristine beaches of Langkawi, or indulge in local culinary delights at various hawker centres. For a quick escape within the city, visit the Petronas Twin Towers or take a stroll in the KL Forest Eco Park and the nearby KLCC Park.
Business travel in Malaysia
Business trips to Malaysia are mostly pleasant. You can make the most of the business travel by understanding local customs and preparing accordingly.
Also, during business trips, it is always advisable to stay informed about latest updates that can affect business travel. You can download your TMC app and stay informed about flight status, boarding gate, or any disruption.