PRESS RELEASE
Flight Centre Travel Group's Annual General Meeting 2025
12 November 2025 – Flight Centre Travel Group (FCTG) is hosting its Annual General Meeting (Wednesday, 12 Nov 2025). It has announced that FY26 is off to a positive start, with first-quarter results and preliminary October trading data confirming momentum across both corporate and leisure segments.
Corporate is strong, with FCM Travel securing a pipeline of account wins totalling almost AUD$400 million, Asia returning to modest profitability, and the business globally delivering further productivity gains. First-quarter total transaction value (TTV) increased by nearly seven per cent.
Leisure TTV is also growing at a healthy rate. Still, the temporary travel pattern shifts that emerged late last year continue to impact year-on-year profit comparisons, which is in line with our expectations. We are, however, starting to see signs of recovery, which is a positive signal ahead of our peak second-half trading periods.
For the full year, FCTG is targeting an underlying profit before tax of AUD$305 million–AUD$340 million, a 5.5%–17.6% uplift on FY25.
Comments by Melissa Elf, Global Chief Operating Officer, FCM Travel & Corporate Traveller:
“The ANZ market remains the bedrock of our corporate operations, where we've built decades of trust and expertise. In today's environment of fluctuating airfares, changing travel patterns, and global uncertainties, our local know-how, combined with our global reach, provides unmatched value to Australian and New Zealand businesses.
“Corporate Traveller has experienced success in the vibrant ANZ small and medium enterprise sector, where its combination of dedicated local consultants and intuitive technology has proven to be precisely what growing businesses need.
“ANZ businesses are increasingly recognising that managing travel isn't just about finding the lowest fare. It's about having a strategic partner who can navigate international disruptions, ensure compliance with the duty of care, and provide visibility into travel spend worldwide.
“FCM continues to expand its presence among larger ANZ organisations, where its ability to customise solutions for complex travel requirements has proven particularly valuable.
The brand has successfully implemented New Distribution Capability (NDC) technology for many Australian customers, delivering enhanced content options and often better pricing in a market where value remains paramount.
“Both corporate brands have embraced artificial intelligence to enhance service delivery for ANZ clients, with people-powered AI now helping route inquiries to the most appropriate local consultants.
“This tech works behind the scenes to support the human relationships that remain central to our alternative business philosophy, ensuring that tech enhances rather than replaces the personal touch that distinguishes the region's business practices.
“The USA Federal Government shutdown and other global uncertainties show us that having a professional travel management company on your side is even more crucial for ANZ businesses with global operations.
"Business travel remains fundamental to how Australian and New Zealand companies build relationships and grow their businesses. Our role is to ensure that when our customers need to travel – whether across the Tasman or around the world – they can do so with the confidence that comes from having expert local support combined with global capabilities."
Comments by Chris Galanty, Global Corporate CEO, Flight Centre Travel Group:
“As global business travel continues to face challenges, from airline disruptions to geopolitical tensions, including the USA government shutdown, FCTG’s corporate brands FCM Travel and Corporate Traveller demonstrate the vital nature of expert travel management for businesses.
“Having a trusted travel management company spearheaded by people and tech has never been more crucial. Our corporate brands are not just booking services – they're essential risk management partners always providing real-time support and strategic guidance.
“Our customers have benefited from immediate assistance during disruptions, with dedicated consultants proactively managing itinerary changes and providing duty-of-care services that have proven invaluable.
“Corporate Traveller thrives with its dedicated consultant model, particularly resonating with small and medium enterprises seeking personalised service alongside technological efficiency.
“The brand's Northern Hemisphere Melon platform continues to gain adoption as businesses recognise the value of blending high-tech solutions with high-touch service, reflected in strong customer satisfaction metrics and improved retention rates.
“FCM Travel continues to strengthen its position serving larger organisations with complex travel needs, expanding its client base by securing significant new accounts throughout the year.
“The business is leveraging its proprietary technology suite to deliver customised solutions to sophisticated travel programmes, while making substantial progress with New Distribution Capability implementation.
“We’re at the forefront of implementing artificial intelligence tech that enhances service delivery while improving operational efficiency. AI now intelligently routes inbound requests to the appropriate consultants, improving response times and saving thousands of consultant hours.
"Business travel remains essential to prosperity, even in uncertain times. Our role is to ensure that when our customers' people need to travel – whether to close deals, grow relationships, or drive innovation – they can with confidence knowing they have expert support at every stage."
