Case studies

Get the latest research and data on managing your corporate travel programme.

FCM Consulting Case Study: Communication strategy with JTI

JTI collaborated with FCM Consulting to share information and updates about the Global Indirect Procurement team and the wider travel industry.

Change Management Consumables Manufacturer Case Study

Case Study: Developing a Traveler-First Change Management Game Plan

An American Fortune 100 multinational consumer goods manufacturer – which produces a multitude of personal care items – decided it was time for a new travel management company (TMC).

Case Study: How Discovery Inc. Embraced Agile Travel Tech

Like many companies around the world, Discovery’s global travel operations took an unplanned pause in 2020. What at first seemed like a hindrance soon transformed into an opportunity to use the travel pause to not only create fixes, but to innovate.

Having grown from a family-owned company to a publicly traded $2.8 billion corporation operating in over 20 countries, Charles River wanted to consolidate their program globally for the first time.

Case Study: First Time Global Consolidation for Charles River Laboratories

Having grown from a family-owned company to operating in over 20 countries, Charles River Laboratories needed to globally consolidate their travel program for the first time. Discover how strong collaboration made it possible.

Case Study: Change Management for a Fortune 100 Insurance Company

Discover how FCM Travel incorporated a thorough change management plan when helping a Fortune 100 company bring their travel program vision to life.

Case Study: Simplifying travel post-merger for education provider

When two education organisations merged, it meant the travel programme needed to come together. Discover how our team made it happen.

Case Study: Implementing 'travel re-imagined' for Toyota

With a directive towards programme improvement, FCM collaborated with Toyota to streamline processes, ensure a better traveller experience and deliver “Travel Re-Imagined”, even in the face of a pandemic.

Case Study: Alternative TMC RFP for JTI when COVID hit

When COVID turned the world upside down, the JTI team improvised with their TMC RFP process. Discover how their priorities shifted and what internal challenges were faced.

Flight Centre Travel Group Business Case Study COVID

Case Study: Our NZ Business Journey through COVID-19

Hear from our Managing Director of Flight Centre Travel Group NZ, David Coombes, as well as the rest of the Leadership Team about the impacts COVID-19 has had on finance, our people, customer communications, technology and our suppliers.