Global Travel Advisor Day

Spotlighting our corporate travel agents

It’s Global Travel Advisor Day on 1st May! To celebrate, we’re saying a big thank you to our travel consultants around the world. We’ve scoured the globe to bring together a collection of stories, praise and well-deserved thanks to these often unsung but crucial heroes. After all, if it wasn’t for their dedication and service day in day out, FCM wouldn’t exist!

Debbie Campbell Image
Debbie Campbell
Based: New Zealand
Specialism: National Strategic Account Manager

Debbie's role involves a significant focus on resolving challenges and diagnosing issues. Debbie has been working on one of our client’s travel program for a number of months now to specifically address a number of pain points that they have raised.  This has resulted in a smoother, more efficient and productive travel program that has added so much value to their overall goal.  Collaboration and transparency between ourselves, our clients and our dedicated travel team is the definition of a travel partnership!

Joanne Headshot with green journey line
Joanne Sammut
Based: Australia
Specialism: Team leader in construction travel

Problem solving and troubleshooting are a large part of Joanne’s role. With construction clients working on big-budget projects, smooth and reliable travel is an absolute priority. Last minute bookings and changes are common, meaning there’s a 24/7 service so shift workers can check into hotels and get to a site fast. Joanne has been working on one client’s travel program for more than six years with a team of long-time travel consultants. It’s the definition of a travel partnership!

Carol Ling
Based: Singapore
Specialism: Government travel

Carol admits government travel is “pretty niche” but loves delving into the specific requirements that come with this type of travel. Whatever her clients need, Carol is there to assist with itineraries, bookings, visas and more. Within a team she says works seamlessly together and helps each other out, Carol has enjoyed sharing her knowledge with her team. Together they’re working through complex processes and planning to make sure trips go smoothly.

“I called Ángeles with just a few minutes left before service would close for the day, and yet she, with all the positive attitude, took my call and listened very carefully to the urgent need. With all the dedication and professionalism, she found the last available spot on the specific flight that the director needed. Ángeles showed that she has total control of the system, very confidently she took the correct steps, without any mistakes to secure that last ticket.” - Government client