As a market-leading business travel management company, FCM has extensive experience in delivering the perfect blend of innovative customer focused technology, award winning service, highly skilled and knowledgeable employees and the global negotiation power to maximise the return on investment of your travel spend.
We are best placed to reduce travel costs and deliver the greatest value for your business travel spend, with bespoke travel services that ensure all of your travellers’ needs and spending priorities are met 24/7.
Our business is truly global dealing with clients across a range of industry sectors with local offices on the ground to provide a fast and friendly service. At the core of delivering exceptional travel management from FCM are:
Your dedicated strategic team
Dealing with your business travel programme will be your own dedicated FCM team consisting of Strategic Account Managers and Travel Consultants. They will get under the skin of your business travel needs and transform the way you purchase business travel airfares, hotel accommodation, car hire and travel insurance. As an extension of your procurement and in-house travel teams, we will deliver customised travel services that increase return on investment by helping you make comprehensive savings and efficiencies. We will constantly review, analyse and identify ways to improve your corporate travel programme performance.
Access to comprehensive data and reporting
The hard work of our teams working on your business travel programme is enhanced by in-depth market intelligence and insight alongside real-time data and comprehensive reporting. This can be consolidated from across your business globally. We can track all aspects of your spending, identify how many travellers have used specific routes, help you understand how many room nights are left within your budgets and drill down deeply into the business travel rates you are paying.
Our leading in-house technology will also create and manage the profiles of each of your travellers to deliver all the information you need to make decisions in a meaningful and easy-to-digest way.
Our market-leading negotiating and wide-ranging inventory
At FCM we promise to find you the best business travel special rates globally from the widest range of options and seat inventory.
We will track and compare prices and seat availability on carriers around the world for the best special airfares on the day. We can book you rooms, suites or apartments at extremely competitive and discounted hotel rates from our expansive inventory, through partnerships with more than 650,000 hotels globally.
As a global business travel management company we will drive an end-to end service to evaluate, negotiate and implement your hotel programme and manage the supplier selection process, tailoring it to your needs.
Additional benefits you can expect from FCM are:
- Complimentary Wi-Fi, Breakfast and one other extra inclusion when you book with SmartSTAY accommodation partners, giving you more value for your spend.
- Drive down the cost of your vehicle hire from the world’s best brands with no paperwork or queues. We also offer expert advice on car rental supplier tenders
- Deal with business travel health services from insurance to currency to advice on immunisations and assistance with business travel visas and immigration papers