A groundbreaking and innovative part of our global travel management company is the FCM Lab. It has the freedom and knowledge to focus on developing technology solutions that can solve the real business travel problems you face, enhancing the way in which you interact with your business travel programme and our services.
FCM Lab is powered by an extensive global team of in-house progressive tech developers, UX and UI specialists and travel experts who are given the time and space to identify the gaps where technology can make a tangible difference to you and your business.
This is achieved by in-depth research, industry-leading creativity and a structured approach to testing and rollout. The FCM Lab constantly experiments, innovates and tweaks its creations before they are piloted to wider audiences or offered globally.
The FCM Lab has been responsible for everything from the creation of our Smart Assistant for Mobile (Sam) to proprietary online booking and reporting tools for FCM Connect our suite of travel products.