As airlines start to prepare for increased capacity and borders open up, we’re here to help you prepare for a return to travel.
We want you to feel confident that you have access to the latest COVID-19 information from suppliers such as airlines and hotels, as well as reassurance that health and hygiene processes are in place. Our suite of award-winning online booking tools and apps are optimised to help you return to safe travel in the coming months.
Here’s a quick update of what we’ve been working on to make sure you have access to the information and data you need.
SAVI Clean Hotels Indicator - NOW LIVE!
The new ‘Clean Hotels’ indicator allows users to see at a glance hotels which have implemented new health and hygiene measures to ensure traveller wellbeing throughout their stay.
Savi now visually identifies properties affiliated to the 'Clean Hotels' program through the Map and List view displays on your search returns
As border restrictions lift, both domestically and ultimately internationally, having easy access to this information at the time of booking will not only provide travellers with confidence in their accommodation choices, but will also support your organisation's duty of care.
In the coming months our Smartsuite program rates will also be more clearly indicated in the booking flow in parallel with the new ‘Clean Hotels’ indicators giving our bookers and travellers confidence that every effort is being made to keep them safe and healthy whether they are flying or lodging.
In addition to having been audited for Covid-Clean practices, every property in FCM's SmartStay program now includes four value-added inclusions across a wide range of benefits, saving you money and creating an even better experience for your travellers.
Also now live is the fully integrated display panel for the hotels credit as a Clean Hotel. The suggested view includes a clear overview of the health and hygiene measures that the hotel has implemented.
Time to upgrade to a better online booking solution?
Our online tool comparison checklist will help.
SAVI Smarts - Be informed of health and safety at the time of booking
Since September 2019 our market-leading online booking platform SAVI has provided enriched Routehappy content.
For airlines that partner with Routehappy’s parent company ATPCO, SAVI will display up-to-date airline policies for COVID-19 at the time of booking, giving you confidence that you are choosing the safest and most sensible option for your next trip.
The information displayed includes health and safety measures such as health screening, food and beverage hygiene, passenger and crew wellbeing, airport and cabin cleaning as well as flexible booking conditions.
The data available is increasing as airlines start to ramp up again, and includes popular airlines such as Qantas and Air New Zealand.
Sam Alerts - Instantly contact your travellers on the go
In addition to the extensive range of duty-of-care functions in our award-winning app Sam, we have developed a new push notification function for you to communicate company-wide with important announcements to all your Sam users.
Simply contact your FCM Account Manager or travel team with the message you wish to send out and we will do the work for you.
Find out how Sam can help you and your travellers.
SAVI Credits - No Credit Left Behind!
FCM understands the importance of credits and cost-controls as businesses start to emerge from COVID-19.
The SAVI credits module provides visibility and utilisation of unused ticket credits and consists of:
- A smart dashboard widget which gives your travel bookers and travellers clear transparency over their next to expire ticket credits.
- A ticket management facility allowing users to see their full credit pools available for reservations.
- A clearly defined booking process that allows the utilisation of unused ticket exchanges for self bookers and across Cost Centres and Departments for Travel Bookers.
FCM will ensure that your full ticket pool is available in SAVI and updated in real-time ensuring that NO CREDIT IS LEFT BEHIND!
Dynamic Authorisation Levels
Multi-tier approval workflows can be dynamically assigned based on trip parameters. While low-risk travel (e.g. domestic) can follow your standard authorisation process, high-risk or international travel can be configured to automatically require multiple approvers such as regional leaders or HR to minimize risk and ensure the right people are informed.
SAVI Complex International - taking the complexity out of travel in a post-COVID19 world
Booking complex international trips can be time-consuming and complex. We’ve been working to create a simple and robust international booking capability in SAVI, to ensure you can book multi-stop international trips without fare and combinability challenges.
SAVI Complex International will be available in the coming months, keep an eye out for more information on this exciting new capability.