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We sat down with Etihad’s Manager Ground Service Policy, Daniel Hards to chat about how Etihad is responding to the challenges of COVID-19, and how technology will play a part in the future airport experience for passengers.

We want you to feel confident that you have access to the latest COVID-19 information from suppliers, as well as reassurance that health and hygiene processes are in place. Our suite of award-winning online booking tools and apps are optimised to help you return to safe travel in the coming months.   

Qantas and Jetstar will roll out a series of wellbeing improvements to give peace-of-mind in preparation for domestic travel restrictions easing. The ‘Fly Well’ program will be rolled out from 12 June.

Join FCM’s Global Account Management Director Scott Reddie in our first “In Conversation” webinar episode on what data can tell us about recovery from COVID-19, and what data your TMC could provide to help you prepare for the green light to travel.

Making sense of airline policies on booking changes and what's happening with credits is a challenge so we have summarised the current policies for the main Australian domestic carriers regarding credits on hold.

Our Lessons Learned from COVID-19 webinar saw hundreds of questions submitted. Some of the questions we can't answer just yet due to the fast-changing landscape, however where we can offer advice we are. Our primary focus right now is to start to prepare you and your business for when the skies open up for travel again!

We sat down (virtually of course) with MateCheck’s CEO Elise Hogan to learn more about how companies with a fly-in-fly-out (FIFO) or drive-in-drive-out (DIDO) workforce can help their employees stay connected during COVID-19.

There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.