Meet The FCM Consulting Team

APAC

Felicity Burke

Felicity Burke

General Manager APAC, FCM Consulting
Learn more

Felicity Burke

General Manager APAC, FCM Consulting
Committed to partnership success, Felicity is a highly experienced business consultant with extensive knowledge of cost management, contract management, procurement and the supply of travel management services for corporations. For over two decades, Felicity has thrived on challenging the status quo to bring about savings and business growth for clients. Calling on past client-side roles in procurement and business consulting, she is well-versed in the various challenges of managing travel both as a buyer and a supplier.
Learn more
Olivia Leong

Olivia Leong

Sourcing Specialist, FCM Consulting
Learn more

Olivia Leong

Sourcing Specialist, FCM Consulting
Olivia has worked in the corporate travel management and hotel industry for over 15 years. She also has a diverse background in hotel management, events and client relationships, having previously worked in Asia. Olivia supports the sourcing and research groups to interpret results into meaningful reports and trends which are used to benchmark, negotiate, manage and track supplier performance across key travel categories.
Learn more
Rachel Thomas

Rachael Thomas

Manager Hotel Sourcing, FCM Consulting
Learn more

Rachael Thomas

Manager Hotel Sourcing, FCM Consulting
Rachael's travel career spans three decades, over which she has accumulated extensive experience including all aspects of corporate travel, product development, supplier relations, eRFP technology, key account management and medium to large market hotel program consultancy across a variety of industries. Rachael provides market-leading consulting expertise to corporate customers through employing her detailed knowledge of systems, processes and procurement methodologies.
Learn more
Rosa Cavalcanti

Rosa Cavalcanti

Hotel Rate Loading & Audit Coordinator, FCM Consulting
Learn more

Rosa Cavalcanti

Hotel Rate Loading & Audit Coordinator, FCM Consulting
For over 20 years, Rosa has honed her travel knowhow through roles with airlines and travel management companies.  Her diverse experience includes corporate airfares and ticketing, corporate travel and trade consulting and hotel auditing. Rosa possesses extensive knowledge of each major Global Distribution System (GDS) and has solid relationships with global suppliers. Rosa’s role is focused on ensuring that hotel programs are accurately and promptly available in applicable booking tools.
Learn more
Hayley Taylor

Hayley Taylor

Senior Specialist, Consulting Projects
Learn more

Hayley Taylor

Senior Specialist, Consulting Projects
Hayley has over 26 years’ experience in the travel industry, serves on two boards and has a broad range of expertise in Project Management, Sales, Account Management, Procurement and Data Analytics.
Learn more

Americas Team

Joe Ondrus

Joe Ondrus

Senior VP FCM Account Management & Consulting, FCM Consulting
Learn more

Joe Ondrus

Senior VP FCM Account Management & Consulting, FCM Consulting
A seasoned travel industry executive and an accomplished leader, Joe has over 26 years of travel industry experience. He oversees key client and partner relations, as well as business development, travel technology and operations. Prior to joining FCM, Joe was Deputy Director for TSA and held several key sales management positions at US Airways. He has consulted across a variety of clients including growth industries and Fortune 100 clients, and also served on numerous advisory boards, chambers of commerce, convention and visitor bureaus.
Learn more
Ashley Gutermuth

Ashley Gutermuth

Director - Strategic Sourcing, FCM Consulting
Learn more

Ashley Gutermuth

Director - Strategic Sourcing, FCM Consulting
With more than 15 years’ experience in the airline industry, strategic sourcing, consulting and project management, Ashley’s focus is on continuous improvement, innovation, project assurance that delivers results. Taking a holistic approach to travel management, she helps clients incorporate strategic sourcing, effective fulfilment, and demand management strategies to derive the most value from their managed travel programs. Ashley is fluent in English and proficient in German allowing her to engage across several different regions.
Learn more
Mike Cox

Mike Cox

Business Consultant, FCM Consulting
Learn more

Mike Cox

Business Consultant, FCM Consulting
With more than 25 years in the travel industry, Mike has been a Travel Manager, a travel supplier, and a consultant between the two. Mike works with multinational clients seeking to optimise their travel programs through strategic program design and management. Mike believes that world-class travel programs must incorporate the “4 Ss”- Savings, Service, Safety, and Sustainability—to achieve long-lasting success. With a background in building effective loyalty programs and designing innovative success metrics, Mike is a frequent presenter at industry events.
Learn more

Have an enquiry?

Contact us today to enhance your travel procurement processes.